Mountain Branch

I am disappointed. I have lived in the area for quite a while and every time I eat in or order out, I find dry, over priced limited food quality. Aside from the quality of food, the staff is dismissive, preoccupied with social interactions and generally not interested in their bread and butter… which is ME. During my last visit, I could barely hear myself talk since the music or DJ was way over volume. I didn’t feel comfortable during my experience at all. Do it right you all. Appreciate your customers, be polite and stop trying to be something your not… which is upscale. BTW, whomever is responding to negative comments on line from this restaurant (Mccarthy e-​mail)… please stop using one line sentences to answer negative reviews… dig deep and really try to solve the problem. IE. do your job.

To whom it may concern–
I planned to do my engagement photo shoot at Mountain Branch’s golf course and facility, on September 26, 2015. As a golfer, I called the Pro Shop to clear it with management. I spoke with Pat on August 10, 2015 at 11:30am and was told that we would be worked in around the golfers and that everything was fine. At that point, I alert my photographer that we’re all set and schedule all the necessary appointments to look my best for the pictures, as did my fiancé.
I called to verify everything on Monday, September 21^st, and Pat answered again. He told me the Head Pro was out of town but to leave a message and he’d get back to me. On Friday, September 25^th, I received a voicemail from the Head Pro saying that they are not able to accommodate my request to take pictures at their facility, as I was not having my wedding there. That policy is all well and good, had I been told that when I called over a month prior and had not been told of the policy, or asked if I was having my wedding there.
I chose to do my pictures at Mountain Branch because it held many memories for my fiancé and I. I can promise you that we will not have any more memories made there. Over the past year we have stopped playing the course because of the condition it was always in– awful. The grass was no longer green and the greens were in horrible shape. If you’re a golfer, that’s definitely something you don’t want to play on. We did however, continue to use the practice facility and the restaurant/​bar. We loved Sunday brunches there– however the quality of everything has continually declined since the last batch (and there has been a bunch) of owners took over.
In the end, we were accommodated by a much more established course, Hillendale Country Club. The management and staff could not have been nicer. They apologized for Mountain Branch’s awful customer service, even though it had nothing to do with them. Our pictures turned out wonderful and I couldn’t be happier.
I’m sharing this story because I want you to know of the sub-​par service I was given by your staff. I also want you to know that I will be posting this on all of the wedding sites, blogs, as well as the Better Business Bureau, Unilocal!,and any other venue I can to get the word out about what happened to me, so that it doesn’t happen to anyone else.
You have already lost my friends and family as customers, golfers, as well as otherwise, I will make sure that other people are aware as well.
Sincerely,
Megan Harrell

This is a player’s course. If you don’t mind average length holes with more difficulty, then definitely head here. The first five holes will test even the best golfers, however, when you hit the par 3 sixth, I found the course to lay down a bit and shorten up.
The conditions are in great shape right now, however signs of burnt greens are starting to appear and hopefully the grounds crew can stave off the damage of hot summer sun and keep them proper.
The back nine is a little more target specific than the front and the final two holes are quite demanding as you ascend to a beautiful clubhouse high on the ridge.
The grill is a fantastic place to settle up with your buddies or sit and watch others on the course’s phenomenal patio overlooking one and eighteen.
The practice facilities are on par with most courses, and the staff I approached were helpful and knowledgeable about the course and amenities available. Even on a Monday when I saw only a handful of players, the ranger was busy driving around and being seen.
The only reason this isn’t a 5-​star is the condition of the greens– I’ll be back to play another round as I really enjoyed the difficulty, however I did find I was playing the same clubs pretty much the whole day from the tips.
Staff– 5
Grille– 5
Course– 5
Parking and practice area — 5
Greens– 4
Rough and fairways– 5
Tee boxes– 5
Difficulty– 5
Thanks for reading and good luck!
SG– 4 HDCP

Went to Mountain Branch for a family event. The food was fresh and good for catering. The waitstaff was super nice. The Founder’s Room was nice but only had one entrance and exit. I can see why the max is 85 people. Other than that, the ambience was homey. I would recommend this place for an event. I am curious to try out the brunch as I read it was the best in the area.

Driving range needs a little help but other than that the course is okay. Also the hours aren’t that great either

I’ve been here multiple times and had a great experience each time. It is about 65 bucks to play, which is pretty good for a course this caliber.
They give you a bucket of warm up balls before your round and access to the range, so I would show up about 20 min early of your tee time. They get you right out on time and the starter is pretty friendly. The course was in great condition each time I played, even in the dry parts of the summer. I really like the layout as well.
I would recommend playing here if you get the chance. My only complaints are the price, which is on the high side, and the fact that they don’t offer a walking rate. You have to pay the same price you’d pay for a cart even if you walk… doesn’t make sense to me.