When I dropped my laptop and I heard the heart sinking sound of the«clunk clunk» of a dead hard drive I didn’t know what I was going to do. I didn’t have a backup and I had tons of pictures, documents and iTunes purchases I really needed to get back. I contacted several data recovery vendors all across the country. Every single vendor wouldn’t even give me a ball park quote of their charges. That was, until I contacted Eco. After sending an email describing the symptoms, my troubleshooting steps, and the make/model of the drive; I had an immediate response from Donna. She quoted me a very, very reasonable flat rate. Within a week of sending my hard drive off to Eco, I had my data back — 100% of my data. They kept me informed of their progress every step of the way. If you need data recovery, take into account these major pros of Eco: Excellent communication; quick service; flat rate price quotes; and transparency. I hope I never need data recovery services again, but if I do, it’ll be from Eco.