Noël Miner is professional, perceptive, and personable. She addressed a particularly tense and challenging situation efficiently and effectively. The crisis was quickly defused, and a satisfactory resolution was achieved. Noël’s years of experience providing dispute resolution services for FEMA and the US Postal Service enabled her to get to the heart of the matter without wasting time. Her position as a Florida Supreme Court Qualified Arbitrator enabled Noël to speak with authority. We successfully avoided the expense and time that would have been required to resolve this matter through the courts. Thanks, Noël — a true professional!