The Dog Shop, LLC

This was our first time at The Dog Shop and I can’t say enough good things about these groomers. My little shih tzu was so overdue for a grooming and I was lucky enough to get a same day appointment. Cathy sat down with my nervous pup and assessed her coat and discussed with me what would work best for her. I keep her hair long, but it had gotten matted and unruly so she needed a much shorter cut than I’m used to. Cathy did an amazing job! She managed to cut out all the matting and the grooming around her face is so cute! You can just really tell that all the groomers there care about the dogs. I plan on taking my dog here regularly from now on.

My chihuahua is not a fan of the beautification process, but when I went to pick her up, she was happy and relaxed… and looked beautiful. The humans who own the shop are kind and caring. I highly recommend!

This was my first visit to a dog groomer and certainly won’t be the last. He’s the first dog that I’ve ever had that didn’t have short hair. I explained when I brought him in that this was my first experience with a dog groomer. They made me feel very comfortable and at ease. They explained that he could have whatever haircut (as short or long) that I wanted. I chose short. I’d also like to mention they were down to earth people who didn’t make me feel like our dog was trashy because he wasn’t of a champion line and was actually a rescue from HHS.
Before leaving they asked me how well Scruffy got along with other dogs and I replied well he doesn’t fight. I felt perfectly comfortable leaving Scruffy with them and going home to wait for the call that he was finished.
Upon arriving back at the shop scruffy was done and was roaming around with a few other dogs with a cute kerchief tied around his neck. It made me feel good that he was able to get along with the other dogs and didn’t need to be placed in a kennel.
While this was my first experience with a groomer I’m rating my experience on the quality of services performed, friendliness and knowledge of staff, cleanliness, and how kindly they treated our pet.
I’d recommend them to anyone in need of dog grooming services.

I called and asked for an appointment for my two labs to get their nails clipped and got in that very afternoon. They took very good care of my skittish dogs who are not used to getting their nails trimmed. I was very pleased with the care they took and will definitely return.

Not happy that when I called on a Saturday morning to make an appointment that no one returned my call that day.

I brought the three messiest dogs in the world here and they returned beautiful and renewed to me! Martin did a lovely job and gave them the «military cut» like I requested. This place is pretty busy so it’s good to make an appt. right away. It took almost a month to get in, but I can see why it is so busy, my dogs look great!

When I lived in Kaneohe, this was my go-​to groom shop for my dog. At times I was able to get a quick appointment, other times I had to wait for like a month.

We’ve taken our dog here in the past with great results. The two star rating is for today’s result which looks like a lopsided Mohawk. They cut the hair on her head way too short and uneven so to even it out, her hair will have to be even shorter than it is now. I am extremely disappointed.
They have since redeemed themselves and I continue to take my dog there.

I just recently found out that my dog groomer closed down her business. In looking for a new groomer, I called the Dog Shop, only to find out that they are booked for the entire YEAR and are not taking any new clients. Just so you know… in case you were thinking of calling.

My first encounter, I took my dog for a routine nail cut. Drove there, got out of the car with my dog and, «gah!» realized they were closed I threw my hand on my head and laughed at my self and just as I was loading my dog, the owner came out and got my attention. Signed with his hands if I needed nails clipped, I nodded from across the street, and he waived me in! Been going ever since. The owners were so helpful to give me tips about grooming my husky. Great place, great people!

I am adjusting my review to take into account the departure of Carole the amazing poodle groomer! I still think that the folks who work her are so nice and helpful, but the cut my poodle received on my last trip there was not nearly as professional. When I pay upwards of $ 80 for grooming I expect to be completely satisfied.

The best place to take your dog if you really love him/​her! These are the best groomers you’ll ever find. Excellent work, with kindness and real love for dogs.
No matter what they get for a challenge, they are always positive and upbeat!
The new shop is wonderful! Been going to them for years!

Reasonable prices for nail trimming. $ 8 small dog, $ 10 for a large dog. Walk-​ins welcome.

Awesome groomers! Very patient, friendly clean and makes us feel so comfy with leaving our dog here. We’re in the military and just decided to buy a dog when we moved here. We took him to other groomers who were so rough and mean with our little shihtzu. He came from a rough situation and is sensitive when touched in the face. The Dog Shop realized that and takes such great care of him every time we take him there. His cut is sharp and perfect, even his face. He smells great and the cute little bandanas add a great touch to the whole experience. Our dog looks forward to going here. We are PCSing in a week and will miss this place!

Best dog groomer ever! I have lived all over the place with my husband in the military, and this groomer is by far the best. The couple that owns an operates the shop are about the nicest people you’d ever want to meet. I have not been to their new location on Hamakua, since I had to move before it opened, but even in their tiny tiny shop on Oneawa, the gave the best service. My dog was always relaxed and happy to see them. They cut him EXACTLY as I asked — not the norm with most groomers. Each dog had its own fan attached to their cage when they were waiting to be picked up. I wish I could fly to Hawaii every six weeks to get him groomed. Seriously. My dog is my child. I highly recommend The Dog Shop to anyone who needs a great groomer and wants peace of mind when leaving your dog there.