Chapman Automotive

Good, affordable mechanics that you can trust are a rare find in Kalamazoo. I can say that my search for such a mechanic stopped here at Chapman Automotive. I needed to replace my rear shocks on my Suzuki, and was getting quotes of $ 500-​$ 600! So i decided to shop around online. I came across Chapman Automotive. The website said that he would get me a quote without an hour… I smirked, but to my surprise John (the owner), got back to me with a quote in about 25 minutes! Parts, labor and tax were almost HALF of what other places were asking. We chatted back and forth and John said he would have to order the parts but that they would be in by Monday (order placed on Friday). We agreed on a time and fast forward to Monday… I met John, super friendly guy, assured me that the work would be done well and quickly. He reviewed the cost again… which was the same as what he quoted me. 2 hours later… John called, car was ready, 12 month warranty, and a Loyalty card given for future service.
I had had less than stellar service from other mechanics in the Kalamazoo area, for reasons I can only speculate to, but not only was John friendly and seemed very thankful for my business, the service itself was A-​1.

The owner was available and helpful. He was comprehensive in his diagnosis with my vehicles problem. The parts were a high quality and reasonably priced, the service and labor are better than competitively priced. The mechanics are well trained, thorough and efficient. I would highly recommend this place of business.