Madi was running an Open House in Portage, when I came through. She has a lovely British accent, but has been in the U.S. For many years. I explained my situation: Newly divorced and clueless about the process of buying a home. She is an excellent listener. We exchanged phone numbers. Within two or three days, she had dropped off 3 huge binders of step by step info on buying your first home.(Drove them to my then current house) Madi is always cheery, even through the major setbacks.(And there WILL be setbacks, in this process!) She had no problem showing me multiple homes over several months. She never balked, even if the home was a bit higher than my budget. Madi got to know me. She stayed in touch with me, even if we weren’t looking at homes that week– I’d get a text or email. With her support and guidance the stressful process of buying a home went so much smoother! I highly recommend Madi Meisner if you want to buy or sell a home!