Wanted custom hats made for my coworkers about a week before our Christmas party. The store manager, Jeff, assured me he could have them ready. I had my doubts since the store was really busy when i walked in and I overheard several other people wanting custom hats. Not to mention they didn’t have enough of the hats I wanted. Jeff called around to the other stores and found enough hats for my coworkers, then drove around the island to the other stores to pick up the hats, and had my hats ready in time for our party. The hats looked really sharp and I’m really happy with the service I got.
Bobby M.
Évaluation du lieu : 1 Kaneohe, HI
Went to Kaneohe Lids to do an embroidery on a jacket they want to charge me 10.00 set up fee then 11.00 for embroidery. Total 21.00. I told the salesperson that this is not the first time I’m embroidering a jacket. Same job, same font as the past two jobs. I asked do I need to be charged the set up fee again, the salesperson said yes. My last job was at Ala Moana LIDS I was charge 15.00 total. I explained that to the salesperson he said I should go there. Don’t go there to do a embroidery job got to Ala Moana LIDS or don’t go to LIDS at all. Poor customer service.
Krystle K.
Évaluation du lieu : 3 Kaneohe, HI
Got my dads hat from here and got it embroidered. Embroidery is $ 10 extra, but u can pick whatever font u want and whatever size that you want.