Roto-Rooter

My Tenant calls this company for clearing a kitchen drain clog. Quotes $ 450 and picks wrong hole to snake even after my suggestion. Works 30 minutes with no progress. Then wants another $ 150 for snaking the right drain. Worst service, Rip off. Owner is even more nuts after making complaint on their website!

Today my kitchen and washer area sinks went haywire and started backing up so I called the Roto Rooter company at about 10a. They initially said that they wouldn’t have anyone available until about 1−4p which was fine anyway. But half an hour later I got a call back saying that one of their technicians was freed up and on their way to my house!
Thankfully my brother was able to unclog the pipes (as that saved a whole chunk of change), but the RR guy still came by and was giving us pointers and double checking to ensure that the clog was in fact gone and everything was draining fine. He didn’t have to go under the house or anything to fix the clog (which he seemed happy about).
He was informing us of a product that they sell that would help prevent these clogs from occurring in the future but also was telling us about generic brands that was available for purchase from hardware and home stores (their product is $ 52 whereas generics are roughly in the same ballpark or a little cheaper).
Our tech is named Noa and he was very down to earth and had that local vibe to him. He was very friendly and tried to get things done as quick as possible which was nice. All in all it was one of the best experiences I’ve had with a drainage tech.
If you’re going to call RR, ask for Noa! :)