poor customer service, long wait time in line for sub par food and rude employees, this place is the worst dunkin donuts I have ever been to
Tony S.
Évaluation du lieu : 1 Kannapolis, NC
Past service at this DD has been good, sometimes slow. Today I went in to get my wife’s usual 6 Boston Cremes with sprinkles. They only had 2 on display. Normally in the past they have taken time to make more, but today I guess for some reason the male on duty did not have the same amount of time as everyone else. I heard him telling someone on his headset that he couldn’t make sandwiches on the grill, wait on the register, and take orders on the drive-thru. A female came to the register to take my order and told me what was in the display case was all they had because they had been slammed at the drive-thru. The male then chimed in that he was so busy that he didn’t have time to make anything. When I agreed to take the 2 on hand and asked her to add sprinkles, she was told by the male, «no, there’s just no time». I told her to just forget the order. I guess this location must be doing very well if they can afford to let regular customers walk out the door instead of taking time to do their job.
Amber B.
Évaluation du lieu : 5 Concord, NC
I love DD but this one makes my coffee right everytime. I just moved to the area and they ate always Fast and have friendly service.
Rob E.
Évaluation du lieu : 4 Kannapolis, NC
Quality is excellent but sometimes service isn’t the fastest.