Integra Springs at Kellswater

As per the comment below which I feel is gracious considering how really bad this community really is… I moved here from NYC last year figuring NC would be a much better quality of life. This place on its own merits completely has discouraged my entire outlook. They have a pretty pool (which is their only selling point)… The sprinklers haven’t worked for over a year and mine finally went on last week for the first time since I’ve been here when it was 35° overnight. The fire pit which they heavily advertised hasn’t worked in over year! The garages won’t open because they’re connected to the same power source as the streetlights and they short out and then you can’t get into your own garage with remote or code. It happens so often that maintenance finally showed me where the circuit breaker was on my building so I can reset it every time!!! There are 10 to 15 cars parked outside the front gates at anytime for the simple reason they rent out knowingly to potential tenants that have considerably more people living and staying in their residence than is allowed. Out of 6 barbecues. They only have two functioning as was told to another resident in my presence.” Because it’s not in our budget”!!! And the people that are supposed to be working for us in the office are the worst of all! I asked the office girl Shannon if they could be so kind to put a curb your dog sign on the lawn outside my bedroom window so people wouldn’t continue to walk the dog and look in my bedroom window. And she smart mouth me and told me she takes her dog there to piss all the time and she’ll let him go where he wants to!!! CLASS ACT. Then when I approached the head of the office Becky she stated to me that she could do nothing for me because she would have to do it for everybody then and that was out of budget… FOR A $ 3 sign.??
I also had other friends that asked Sarah, another employee there why their rent was going up and she stated to them that this is a «class A“establishment and if they can’t afford it they would have to move to a «class B» establishment. Then she continued to read off names of surrounding communities… real class act!!! They smile at you when they are selling… And won’t lift a finger there after! People skills are definitely not their strong suit and I’m sure that comes from the management company itself! And if it doesn’t they should start to be more aware of who they have working for them and taking care of the residents!!!

I’ve lived here for two years, and for 23 months I’ve been dumping a hefty chunk of my hard-​earned cash into my rent for this place. I can’t help but to constantly ask myself «Where is my money going?» This place is a façade, a nice outer shell to entice potential residents into renting here, but once you live here for one month you will see what you really get: grills that don’t work, an outdoor fireplace that has been broken for a year and a half, unsatisfactory landscaping, as well as cheap appliances. I am advising you, a potential resident, to reconsider renting at Integra Springs so that you don’t find yourself asking yourself the same question I do every month, «Where is my money going?»