America’s Best Value Inn & Suites

its the worst the only reason why i stayed here every other hotel was full and i needed somewhere to lay my head.
the rooms are horrible the tubs and showers are not clean. the 1^st room i checked into smelled really bad tried a couple more rooms by the 4^th one the room smelled a little better the shower floor didn’t look to clean. used flip flops in the shower.

Oh my lord I have entered a crime scene with fresh DNA stains everywhere. I am pretty sure there are many building and health code violations!! You would be better off saving your $ 100 and sleeping in your car. I don’t think they clean after previous guests I’m very sad they would charge people this much money for this its so sad and the open wires are a fire hazard waiting to happen

This was the WORST hotel I’ve EVER stayed in. We went in after a long drive around 6pm, took a nap, and went out. Returned to the hotel around 3am (sober, mind you) to pull back the covers and find the pillows and white sheets COVERED in bed bugs. We took pictures if anyone wants proof. There were 6 – 10 visibly crawling around on EACH bed. It’s was so disgusting! We demanded our money back and the clerk with limited English kept repeating that there would be NO refunds. I have yet to call the health department on these people! Don’t stay here. Stay in your car; that’s what we did.

Avoid this place. Decent area, ideally located, and cheaper than most other nearby hotels, but is definitely one of the worst places I’ve ever stayed. Partial list of issues: cockroaches in room, phone to front desk doesn’t work (they never picked it up after 10+ calls over 4 days), non-​smoking room smells of mixture of animal urine and smoke, hallways smell HEAVILY of smoke, stains/​hair on sheets and towels, numerous holes in walls filled with unfinished calk, uncomfortable bed, disposable lotion & shampoo bottles were half used on arrival, toilet seat was unclean and heavily stained, could not connect to internet the entire time, old band-​aid held the cover of the TV remote on, iron leaked water all over the clothes, indifferent staff, some interesting residents (not in a good way), and seems like nothing has been replaced for 20+ years. Listed photos are deceptive– may have been accurate years ago but the place has fallen to a state of severe disrepair. So… yeah, stay away.

By far the worst place I’ve stayed in. First thing I’ve notice was the stench of urine and cigarettes. Tried to suck it up but I felt bad to put my gf in this situation. So we checked out an hour early and received our refund. This place should be closed down by health officials.

Omg this was by far thr worst experience. After calling a dozen hotels, I ended up here. I requested a non smoking room and they gave me a smoking room. I thought oh fine its one night. Once I arrived in the room it smelled like cigarettes and urine. I was scared to set my stuff down, sit down and so on. I was so exhausted though. I set it on the dresser, sat on the bed, said to myself I will just stay on top of the blanket. After about 5 minutes I couldn’t stand the smell and the felt like bugs in the bed. I jumped up and Google searched other hotels and found one with a room available. Went to the front desk to request a refund and leave. The guy kept trying to tell me how nice it is and he can change the sheets for me as a courtesy. At that point I just wanted out of there and quick. He reluctantly let me go and refunded.

At first it was funny to be staying at a dive but got scary real quick. There was BLOOD on the ceiling and on the sheets. Found crime tape in the parking lot, pool had no water, Illegal” activities of the ladies on call in the lobby. Every piece of furniture even the lamp shades had stains. TV did not work, refrigerated blocked the air conditioner. HORRIBLE Staff, when we called down about the blood, the responded «what would you like me to do about it» REALLY. We immediately checked out, but wanted to still charge us $ 10 for the hour we were there. When we were leaving there was another women in the parking lot crying because they found a dead rat in their room. Since they went through Expedia she could not get her money back and they were trying to find another place to stay. I really hope for those like me that never been in the area, that these online sites will take this hotel off their listings as places to stay. It was a great town, glad we found an awesome hotel after for only $ 20 more a night, check out downtown Hotel Phillips, great service and very clean.

I think the biggest problem with this place is that it is predominantly a smoking facility. I reserved a room knowing that it was smoking, because it was the only thing available at the time. It makes the rooms stink like an old ashtray. There were cigarette burns in the blankets and the carpet. There were ashes on the remote control. It is also dated, which I don’t consider to be much of a problem if that were not combined with the smokiness. There was a GIANT mirror on the wall… if you’re into that sort of thing.
The location was great, a short cab ride from the wedding I was attending which was the only thing that made it worth the inexpensive price of $ 85. I was able to sleep there, but didn’t spend any more time there than I had to.
Breakfast consisted of things like honeybuns, dry donuts, cereal, milk, OJ.
There was an outdoor pool against the parking lot but it was out of season when I stayed.
I recommend staying here if you are a smoker or college-​age or recent grad-​age, wanting to be in the area so you don’t have to drive to bars. If you have a family, you’re probably better off paying more or saving money by going further away from downtown.

You get what you paid for. The location is pretty good, and the bed isn’t too uncomfortable either. Other than that, the place is pretty busted.
I walked in my room, and it smelled like old man musk. There’s visible grime on the floor of the shower. The toilet seat doesn’t stay up… not cute.
It was cheap though, that’s for sure.

We stopped here for an inexpensive night on our way moving cross country. But we couldn’t even stay here is was so awful. We noted that we would have our dog on our online reservation and asked them to let us know if they had any pet policies. We expected the small pet fee, but we did not expect to have to stay in a smoking room. It was very unexpected, and I’m not sure if they stuck us in that room because they didn’t have any non-​smoking rooms, or what was going on.
Our room had water damage down one of the walls with the paint bubbled and peeling. The wall AC/​heater was falling apart, missing the temp control knob — so we couldn’t control the temperature. Plus, it was filthy, like the rest of the room, which had collected dust and grime everywhere, concentrated in the corners. Not to mention the smoke smell, my nose filled up in a matter of minutes. The bed was as hard as a rock and the bathroom and shower were filthy.
The entire hotel was like this, just rundown, outdated, and grimy in every corner. Additionally, it seemed that 80−90% of the rooms were smoking rooms, with very few as non-​smoking. The room doors were banged up on the outside like they’d been broken into. There were no «pros» and we decided we couldn’t stay there for the night. We couldn’t get a refund — fine, it was in the contract — but we couldn’t bare staying there so we forfeited the $ 60 and got a great room at the Q Hotel and Spa. Thankfully our night was saved by the fantastic staff at the Q! Really, this is a dump, I wouldn’t stay here and didn’t.
If you can stand staying here, it’s worth the good location. As the last reviewer stated, the cost was only worth the location.

It’s true what they say, you pay for location above all. Around a hundred bucks for this disgusting hotel room, which was like third world 1986 if you’re into that. It’s really close to the Plaza and Westport areas, walking distance to great shopping and dining. The next night we opted for a room in the suburbs that was almost 30% cheaper and had wonderful rooms with tons of amenities. I’ve visited another America’s Best Value Inn that was so much more appealing than this place. It’s bottom of the barrel even for an economy room. The best thing I can say is the sheets seemed pretty clean and the pillows were ok. It ends there. I was almost afraid to use the creepy shower (no bath tub) and the view from our room was of a filthy concrete wall with a hospital in the distance. The day we stayed here, it was 90 degrees outside and probably 100+ degrees in the hotel corridors, elevator, and guest rooms. Unheard of! After an hour of blasting the A/​C, the room was tolerably cool. They hype the pool, but it’s tiny and anything but picturesque… we could not use it because at 7 pm when we checked in, it was filled with bugs and some indistinguishable scummy substance on its surface. Gross. The décor was awful, as mentioned. Although I did not see any bugs, there was at least a 2″ gap underneath the door which made me a little nervous. Breakfast in the morning was 100% carbs (Little Debbies, bread, and cold hard biscuits) with a microwave that looked like it had been salvaged after blowing up a time or two. One look at that setup and we opted for a supermarket breakfast. Not a place I’d recommend or stay again.