Econo Lodge Airport

Horrible customer service. The guy at the desk is very unprofessional. There are much better options available. Stay away from this place!!!

There was really no serious problems with the hotel just not what you pay for. First hallway in the «non smoking» rooms smell like an old casino (I am a smoker and I could smell it!), our blanket had a cigarette burn in it, there was no shower head in the bathroom just an exposed pipe with very little water pressure much like a mist setting on a garden hose. $ 10 pet fee but that is common. Check in was easy and the area was moderately quiet considering how close to the airport and freeway you are.
Edit– I take it back! I take it back! Cockroaches in the hall!

I would strongly suggest checking the other reviews on this place, and trusting your gut instinct. Hundreds of bad reviews really tells the story on this establishment. Owner lacks professional communication skills. Terribly rude!

If you need a budget place to stay, this should still be towards the bottom of your list. Feels dirty, doesn’t smell great, beds are not comfortable, and the sheets felt nasty… like tack-​sticky, or worse. It got us through the night, but given a choice, I would not go back here. Drive a few more miles and you’ll find some better places to rest.

The service was excellent! I always park at this location whenever I fly, and the staff is very attentive. I have stayed here as well due to cancelled flights, and the rooms are spotless. Parking is fast, easy, and best of all CHEAP! Definitely recommend parking and staying here.

I stayed at this hotel flying in and out of the airport after a meeting last week. The room was clean, the staff was friendly and they offered free internet. The van was on time when waiting at the airport.

This is a review for the park-​and-​ride service at Econo Lodge. I did not stay at the hotel. I arrived around 7:30 pm on a Thursday night. The man working at the desk was quite unprofessional. He was unwilling to explain the rates and shuttle service. I had not used Econo for airport parking before. The parking rate is $ 5 per day. The minimum payment required is $ 25, so you are paying for 5 days worth (at $ 5 a day) regardless if you are only parking for a couple days. I paid the $ 25 and the man working at the front desk went to the parking lot, and picked me up for the shuttle to airport. When he dropped me off at the terminal, he explained to call when my flight arrived on the way back, and a shuttle would be able to pick me up in 5 – 10 minutes. He gave me a business card with the number (816) 464‑5082, which I was to call when I arrived. The shuttle service is supposed to be available between 4:30 a.m. through midnight.
I got in on a Sunday night at 7:30 pm (on time arrival, which was the time I had given the man working at desk). The first time I tried to call, I was leaving the airport exiting by baggage claim. I called at 7:31pm and no one answered. I called again a few minutes later. I was waiting out in the middle lane by the shuttle pick-​up area thinking maybe the shuttle would be driving by since I wasn’t able to reach them on the phone. Between 7:31 through 8:03, I called the number (816) 464‑5082 a total of twenty times. Each time I called, the phone rang and then would go to an answering service with no option to leave a message.
After waiting for over 30 minutes and not reaching the shuttle service, I had to get a cab. This cab ride was $ 13 to go no longer than 5 minutes (a distance of 2 miles) from the Southwest terminal to Econo Lodge parking lot. I was extremely upset with this service, as I spent an additional $ 15 for the cab for return service from the airport to my car, which should have been provided with shuttle service as part of the $ 25 I paid to Econo Lodge. Very unprofessional, rude service, and unreliable. Please do your business elsewhere for economy airport parking options.

You get what you pay for. Tried to save some money… Front desk was very nice and help for Alisa? I think. Room was small and dated but that doesn’t really bother me. But I was grossed out by the old gum on the headboard and bugs and cobwebs in the corner of the room where it’s apparent housekeeping never used the vacuum wand. Will probably pay an extra 20 dollars next time for a nicer bed, better breakfast and a cleaner and updated room. When I say bugs there are some small knat type bugs not like our room is crawling, just some

I reported the issues listed in my previous review to EconoLodge via a survey they solicited. I received the following in response from the manager:
Dear Jon,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We regret that you did not have a pleasant stay with us, and we don’t agree that we have bedbugs. Your accusation seemed preplanned as you presented bugs in a sealed bag at the front desk before you left. The room you were assigned did not have complaints from guests before or after your stay. We cleaned your room after your early departure, rented it the same day, and again had no complaints of bedbugs. Our hotel is not the newest, but we do provide clean rooms at a very reasonable price.
–Mgmt.
Now, I understand him wanting to be in denial about his hotel’s ramshackle state, but to go so far as to call me a liar is pretty audacious, especially considering the circumstances. I stayed in this hovel so I could get ahead of a blizzard and make my flight the next morning. When I made my «preplanned accusation» there were 9 inches of snow on the ground. I wasn’t even sure I could get my car out of the parking lot, yet he posits that I just happened to have spare bedbugs so I could leave and risk ending up in a ditch because of… what exactly? He provides no rationale for my supposed trickery. The bag was full of my earplugs (flight, remember?) and I was able to capture the bastards. He should be thanking me for bringing the problem to his attention and not accusing me of bringing bedbugs to somehow pursue a deathwish in a snowy grave.
tl;dr: What a jerk.

I’ve never written one of these before because I feel like they’re unnecessary negative, but this place needs to get their stuff together. Booked this place for a night via
since I was heading out of KCI and bad weather was supposed to hit the night before. Well, they have no communication with
so when I switched reservations dates, they had no idea. Had to pay for two nights since it said I hadn’t showed up. They didn’t offer to help in any way, shape or form. Acted like it was my fault they operate on a circa 2005 computer system and offered no help or ways I could fix it. The older woman at the front desk was so unhelpful I wanted to make it clear that if it wasn’t for this snowmageddon I most definitely would not be staying there NOR with another choicehotel hotel ever. So thanks, econolodge near the airport, for giving me the anger to write my first Unilocal review.

The guy who works at the front desk has no customer service skills. The bed feels like your sleeping on the box spring, and there is no service elevator. To top it off they offer rides to the airport, the morning of my flight their bus broke down and I almost missed my flight. only reason why I made it was because I got another ride down there. Spend the extra $ 10– $ 15 and go somewhere nicer.

You do get what you pay for, but it seems I had a better experience than the other reviewers. Made a reservation online and the woman that checked me in was courteous. The «breakfast» was juice, and toast and pastries. Good in a pinch. Close to the airport. Room was basic, budget, but clean.

Econolodge KCI
After a weekend stint in Omaha running a marathon, a friend and I drove on over to Kansas City while he was on his way to St. Louis. Due to me having an early flight out to Houston Hobby Airport the next morning. The Econolodge was a cute little property, which is close to the airport. They have an airport shuttle, so that was a big help in getting my ass to the airport, especially at 4:30am in the morning.
The check in process was smooth, although I did not know that the initial reservation made online only took the reservation only and not charge my plastic until actual check in. My fault for not remembering, but that’s cool. Same thing with Motel 6. The weird thing was that the ice vending machine was located in the small lobby, when normally it usually in the hallways by the rooms themselves. The lady at the counter was helpful and good with the check in and out process.
The room itself was small, but it has it’s homy charm to it. TV, bed, and a shower is the basics and that’s basically what you need. Everything else like a coffee maker, microwave, and even a mini fridge can be deemed luxury, so that can tack on $$ to the room rate. I like to keep it down and not worry about extravagance, unless I want to pamper myself. The Econolodge is good for everyone and anyone who feels that a good stay at an affordable price is an awesome deal. The bed itself was decently comfortable, so that was awesome.
I enjoyed my time here. Nearby is the Zona Rosa shopping center and a plethora of restaurants around the vicinity. Overall, I would totally recommend this brand and this location. Conveniently located near the Kansas City international airport. Can’t beat this!
Budget living!
B+

For the fly and park package this place could not be beat on price. Still, it was way worse than one expects for $ 75. If you are unable to sleep because the lumpy, poky bed has scratchy sheets, not much of a mattress pad and you felt icky about the place the moment you walk in, it is not worth even half the price paid. Before you even walk in the door you are greeted by some kind of nasty, nasty smell.
Go to Sheraton’s Four Points! Do not go anywhere else even though they are over $ 50 more! Last time I stayed there but thought I’d try and save money on a business trip since they weren’t covering the night (it was my choice to go early).
Something was very wrong with the guy who checked me in (owner too?), he called me «sir-​madam». Dude, bragging here but if you don’t know that I am a woman the second you see me, there is really something very wrong with you! I regret not arriving in time to cancel my reservation and since the guy was so off there was absolutely no asking of anything beyond standard (bold font goes here).
Also, I reserved a king bed and it was a queen. Not that it mattered because I’m not very tall or wide but still, that’s just rude and nothing was said about it. The non-​smoking rooms are in the basement and there is no elevator so you have to carry your suitcase down. I think there are a few smoking rooms littered among the non so it’s not like it matters, every room smells funky.
The shower nozzle was so low that I had to squat to get my below average height head under it. The pipes practically came out of the wall from the pressure of turning the shower on and off and trying to adjust the spray of the nozzle. Someone flip flopped the hot and cold water.
Speaking of flip flops, did not put my bare feet to the floor but thankfully had a pair of flip flops to walk around in.
I think they are supposed to have some sort of breakfast? Looked at it, stomach flipped.
Airport driver was nice but had been sitting in the van smoking out the window. Smokers, this does not make it odor free. You just can’t smell it because you’ve killed your ability to smell.
Now I’ve stayed in hostels, I’ve stayed in tropical rooms with large roaches and dripping ceilings. I’ve stayed in lots of places all over the world in lots of conditions. This takes the cake for nasty and is way overpriced.

Oh my goodness. This place was terrible. It is in need of some serious renovations and there was a roach living in the blowdryer that crawled out when I turned it on. It was a stopping point for us on a road trip and brings «you get what you pay for» down to a whole new level.