Fidel’s

Love this place always good suggestions for cigars! The staff is friendly and welcoming. The atmosphere leans towards an older time… When things weren’t as rushed, and you got to know your customers.
Fidel’s has a massive selection to suit most needs, and is knowledgeable about everything they carry. They take great care of their customers!

Great collection. Nice service. Plenty of indoor seating. Got the Aging Room Bin #1 at just under $ 16. Great, great cigar.

Walked in here yesterday to redeem a groupon my wife bought me. Very friendly people and very eager to help. The gentlemen who helped me gave some great recommendations and was very nice. I didn’t have time to check out the lounge in the back, but would like to soon. Great selection of rare cigars too. Definitely a returning customer.

The staff was friendly and helpful with recommendations and there were plenty of options. I was also impressed with the friendly patrons. If you’re looking for a place to grab a smoke before or after dinner this is the place cause the surrounding area is full of good bars and restaurants. The only piece that keeps me from giving 5 stars is the cramped seating area.

Friendly staff but overpriced. Always nice to stop in and look around at the new stuff they have.

Was taken care of! They recommended a Romeo n Julieta Aging Room (Small Batch)…very good cigar! Will hit this spot again!

I travel to KC regularly and stumbled on this place after dinner. The selection of cigars is extensive and the back room is well appointed and a great place to meet new people and enjoy a smoke. I met a couple of great guys and we had a good conversation until a couple of regulars came in and started blasting some music with a bluetooth speaker and flirting with some very young girls. I couldn’t quite figure it out. In any case, a good (if not interesting) clientele.

Out of the cigar shops I’ve been to in Kansas, this one is on point and possibly the best one slightly over Old Town Cigar.
The manager is is super friendly. He had a chill personality and he’s entertaining. He is laid back and knows most of his customers. I love the fact that the cigars are cheap! I wish their lounge was a bit more tidy and organized; it needs a bigger area for sure.
I was smoking an Oliva G-​series which is a dark maduro wrap with nice veins and tight hold. It burns slow with a bold finish. For $ 6 this was a steal.
I’ll be coming back here for another!

Was visiting from out of State for a few days & looking for a place to relax & grab a smoke go after dinner. They have a nice selection of cigars, pricing is in line with most other cigars lounges /​shops I’ve been to.
Lounge area is a bit on the smaller side, do seating is very limited; 12 to 15 spots to set. It’s a BYOB, so make sure if you want to drink; even non-​alcoholic drinks, bring your own. The place was busy, but quiet atmosphere, not too much conversing was going on. We got there at 9:15; at 9:55 we got the 5 minute warning that they were closing. I’m not sure if it’s a local ordinance issue, but 10:00 rolled around and everyone has to leave. I thought that was odd, you had 10 – 12 people inside smoking, but they sorta rushed you out the door.

A great staff and decent selection of pipe tobacco — 3.4 stars
Located in the trend setting, vintage chic Westport district, Fidel’s is a nice tobacconist shop. I was able to get there pretty easily via walking and the Metro, and at first glance, it has a vintage appeal located in a turn-​of-​the-​century brick building with a mural sign. When I walked in, I was greeted immediately and was impressed by the stocked showcases lining the walls with a great variety of cigars.
I was there for pipe tobacco, though, for which I was impressed by the quality but not really the quantity. They only had about 15 or so varieties to choose from. The clerk was fairly knowledgeable about pipe tobacco and helped me pick out two non-​aromatics. Unfortunately, they don’t let you try any before you pick them out, you just have to go on their recommendation. However, it is not cheap at around $ 4.50/oz.
The lounge area is okay but small, and the seats are definitely past their prime. They only offer water for sell by the bottle (~$ 1) so bring cash since the minimum debit is $ 5 (no tabs allowed apparently).
Overall, it is a nice shop that has a very friendly staff. The lounge is okay but you really wouldn’t want to hang out very long. The pipe tobacco is high quality but not abundant. Also, while the tobaccos I bought were good quality, if I had the opportunity to try them beforehand, I honestly wouldn’t have purchased them (just not my palette). Still, it’s a neat shop in a cool setting.

Fidel’s is freaking awesome. I walked out of my hotel, got some coffee at Broadway Coffee Roasters and started my morning walk around Westport. I walked down Pennsylvania Ave from the south, expecting some more bars and strange stores. I was happily surprised when I walked in front of Fidel’s. I had never heard of it before (even on Unilocal!) and looked at their welcome sign. It was around 0945 and it said they opened at 1000. I decided it was worth a shot and opened the door and walked in.
I came in and met Scott, who told me he had been in the business for over 15 years. It showed. He was extremely knowledgable and was able to help me make selections based on my current likings. I even asked about some budget cigars and he was able to point me in the right direction. The number of brands Fidel’s carries is unbelievable. They carry a few of the big-​name brands but mostly smaller, boutique brands. I had never heard of 90% of what they carried. Very nice selection of cutters, torches, and humidor accessories as well. Their back room had a quaint, comfortable, lounge. A smaller, more intimate cigar lounge, which I prefer to the new big open rooms and large «lounges».
What really caught me off guard was their prices. They were so much cheaper than anywhere else I have been. Amazing prices even on hard to find selections. The thing that made me know Fidel’s was the right place, was the fact that they give even more discounts to our service members and public service workers. They won my business and I’ll be back every time I am in KC.

This is a great place to get a cigar in Westport. It’s a small quaint little shop with a huge selection. The staff is extremely knowledgeable and the owner, Tom, is one heck of a nice guy willing to do anything to keep his customers happy. I would highly recommend checking out Fidel’s if you’re ever in the Kansas City midtown area
They have a vents every month with superstars of the cigar industry present. I’ve met Jaime Garcia, Glen Case, Alan Rubin and many other superstars.
They also have a huge pipe and pipe tobacco selection. It’s also a BYOB location so bring your own beverage, sit down, have a cigar with some great people. Every time I go in there the customers are top notch and great company!
Fidel’s also has an incredible Arturo Fuente selection. They get all of the hard-​to-​find Opus X, Rosado, Don Carlos, Aniversario and any other Fuente that’s impossible to find anywhere else!

Do you like cigars? Then this is for you. Do you not like excessive smoke in your general vicinity? Then this is not for you. Obviously a cigar shop is where people go to smoke some cigars and enjoy a laid back time. However, the best part of Fidel’s is that you can bring your own drink along with you. They have a fridge to keep your drink of choice cold and can even provide you cups, if needed. The leather chairs there are some of the most comfortable chairs my rear end has ever had the pleasure of using as well.
If you’re in Westport and just need to get some regular cigs for your night out, they can help you with that too.
Overall, this is one of my favorite places to spend time in Westport.

I’m one of those «I don’t smoke unless I’m 3 – 4 drinks in» types of smokers, so more times than I can count have I been in Westport and needed to make a nicotine run. Thankfully Fidel’s has always been there for me, so I don’t have to go slogging down Broadway to one of the sketch gas stations.
Well, they haven’t ALWAYS been there for me. Years ago this place was more of a «specialty» tobacco shop, and would sneer at me for asking for a regular brand of smokes. Thankfully, something has changed. The snobbery is gone, and the Parliaments have arrived — though I’m willing to bet this has more to do with economic realities than it does a change of heart. Still, the people I’ve interacted with here over the past couple of years are friendly, funny and helpful. Nice folks.
Bonus points for being reasonably priced smack in the middle of a bar district.
Oh and kids: smoking kills. Don’t even start, because it’s a bitch to quit.

I don’t smoke. I especially don’t smoke cigars. I don’t even LIKE cigars.
So, why, pray tell, do I even review Fidel’s, let along give it four stars? To put it simply, having been in there with people who don’t share my personal stance on tobacco, it’s a nicely run, classy joint. The staff who work there are so nice and knowledgeable, the atmosphere is lovely, and it’s just an interesting place. I was last in there on the same day as the Kentucky Derby, and it was kinda fun to chill on leather chairs in the back (nicely ventilated, for my delicate Scarlett O’Hara sensibilities, hah) while my companion puffed on a celebratory stogie after a minor triumph at work, watching the race day festivities, and enjoying the other patrons, cool and classy dudes and ladies.
If a smoke shop can get four stars out of a gal past whose lips tobacco vapors have né’er once passed, you know it’s gotta be pretty decent.

Walked into Fidel’s looking to buy a few cigars for a friend’s birthday. I know nothing about cigars, but the staff was so helpful in explaining the flavors by comparing the cigars to dark beers and so on. They made some great recommendations as well.
Prices seemed reasonable and I’d definitely go back.

I picked up a new pipe last week, and realized I had nothing to put in it. A quick search on Unilocal later, and I found myself in front of Fidel’s. You can SMELL the tobacco from outside, which is not a bad thing. this place is almost wall to wall cigars. Unfortunately, I was there for pipe tobacco, so a cigar review will have to come later.
As for their loose tobacco, I was motioned to 8 – 10 large jars in the back by their smoking area (which is quite nice, though small). They have a selection of house blends in large jars, as well as an assortment of tins from different companies. I went for the house blends. The first thing I stuck my nose in was the Blackstone cherry. Amazing. It smells (and to a point, tastes) like cherry cola. Among the over flavors are some chocolate and truffle, as well as some nice smooth dark blends. I picked up an ounce of the Blackstone Cherry and the Estate blend. So far, everyone to try the cherry has loved it. Truly a great smoke. The Estate has a nice smoke plume to it, and a rich dark tobacco flavor. I’ll definitely be coming back here when it’s time to refill.
Aside from that, they have the obligatory selection of cigar cutters and punches, pipes, humidors, etc.
Oh, and their prices were very reasonable. I paid under $ 4 for each ounce of tobacco I purchased.

I was really looking forward to visiting Fidel’s. It was NYE and a couple buddies were in from out of town, one across state and another from Texas. We decided cigars would be a fun way to bring in 2012. Enter Fidel’s.
It wasn’t the only cigar place that was open at the time, and it wasn’t the closest. I was drawn there by a Unilocal!offer for a couple cheap cigars that I was going to bring as extras for friends at a house party that might want to have a cigar, but hadn’t thought to bring one. It was perfect! We drove over there, and found some parking nearby (somehow!) and went inside.
The shop itself is great! Good selection in the front, and a nice ventilated lounge in the back where people were smoking. The first gentlemen we spoke with was very outgoing, and asked us what we wanted to take a look at. I showed him the Unilocal!offer and he went over to the counter, where another worker was sitting on a stool by the cash register. The stooled employee proceeded to say the offer was expired, and that they were out of the cigars. I asked if maybe he had an alternative/​replacement cigar, so we could reach a compromise, and he told me that the deal actually shouldn’t even be on there, and looked at my phone very carefully, as if I was an iPhone magician capable of conjuring deals. Then, he sat behind the desk as each of us was waited on individually (we each had unique price/​type preferences) by the other salesman over a period of about fifteen minutes. C’mon mannnn!
Long story longer, they informed a Unilocal rep they WERE honoring the coupon when they investigated. I really wasn’t irritated that night — just take the expired coupon down, or put up a new one you’re actually going to honor when people drive across town, and we’ll be perfect. However, this is not the way to win customers. It’s really too bad, I was in a great mood and would’ve been very easy to please if someone had made an effort. The shop is still probably really great for most visitors, but I can’t justify more than a «meh» based on my experience.
UPDATE (1÷10÷2012):
Dear Tom,
Please don’t try to explain coupon concepts to me. I know what they are, but apparently you do not. There is a difference between a current offer, and an expired coupon. So: if you post a Unilocal!offer without an expiration date and I come into your establishment and show it to you, actively on your Unilocal page… honor it. Don’t make up something about how you’re out of stock, or how it should be expired, etc., and then tell Unilocal the next day that you are still honoring the coupon.
And your attitude in this comment section is very similar to the attitude I received upon arriving at your shop. Anyone considering visiting Fidels, notice below how he makes fun of me for wanting to purchase «$ 3 cigars» for my friends, instead of trying to offer good customer service or any sort of remedy. He offers «10% off» of these cheap cigars as a way to chide me: this is the type of service you can expect at Fidel’s. A bunch of old snobs who don’t care enough about new business to get their asses off their stool. For the record, we still each spent many times more than that $ 13 package price on each of our smokes.
A simple apology would have gone a long way in changing my opinion about you, and your business. After all, it is only a couple cheap cigars. Instead, your sarcastic comments and general disregard for customer service offer me the perfect opportunity to strengthen my case against your establishment, and lower my review to one star. Below is Tom’s response.
Tom F.
Unfortunately, we cannot honor expired or passed offers! That is why offers are only valid for a certain time frame and usually do expire! I would love for a grocery store to honor my old coupons but unfortunately they do not.
I appreciate you stopping into Fidel’s as you can see we have nothing but five star awards for a reason. We were recently awarded best smokeshop in Kansas City due to our customer service selection and late hours, that no other cigar shop offers!
I would be happy to give you 10% off the three dollar cigars that you were looking to buy?

My party and I almost always end up here at least once during our quests of the Port. It’s a great spot to grab smokes and cigars. They have a vanilla cigarillo that is to die for!
The staff is always helpful and friendly. As for the prices, I’m not sure how or where to compare them too. However, for a couple of those delish vanilla delights, it ends up around $ 6.

Fidel’s beckons to you when you walk out of Korma Sutra, stuffed with good food. It whispers — come and get a lovely smoke to complement that great meal.
It doesn’t always work, but it’s rare that I don’t at least walk into Fidel’s and take a smell and walk, if I don’t necessarily buy a cigar or tobacco for my pipes. Staff is knowledgeable and super-​laid-​back. Get «take out» or sit and enjoy your smoke right there in some comfortable leather chairs.