KC Complete Auto Service

If I could give this place zero stars, I really would. Whatever you do, do not make the mistake of coming here. I heard a rattling noise in my engine and took it here for a checkup and recommendation. My husband and I topped off the oil and gas prior to bringing the car in and paid the $ 20 checkup fee. The company took our money, charged us extra money for «topping off the oil» even though we had already topped it off. The worst part is that they were unable to tell me what was wrong with the car and their best advice to me was to «get a new engine», and that I was «better off buying a whole new car». I was prepared to drop tons of extra money on a new engine, but my husband suggested I take it somewhere else for a second opinion. I went to a different company and they were able to fix the issue & stop the rattling noise for lower than the cost of a «check up» at this place. I wouldn’t be suprised at all if this company didn’t even open up the hood of my car. They didn’t call me to tell me when they were ready like they said they would, I instead had to wait around 4+ hours for a call that never came. I asked the man for an explanation of what he did to check my car out & they were not even able to give me a direct answer. I’m a patient person, but this place sure did leave me flustered…