Macy’s

I would have given this store no stars but that’s not allowed. I have gone to this store several times to try to buy several different perfumes their always out of stock of almost everything and the staff could careless. I feel this location should just close down if they aren’t going care enough keep things in stock. I won’t be returning to this store if it is closer to where I live. This store should be closed down. I feel like this store is just over looked and the staff is horrible my advice is if your looking for a certain perfume go to any other Macy’s this location is not good

Last store standing! Kudos to store employees for keeping this store neat and well stocked, although not with the full assortment I’m used to. I kept being distracted by the stores barren setting and musty smell. The entire mall is deserted, except for Macys and most of the parking is some kind of shuttle lot. There didn’t appear to be any where to get a drink or a bite to eat… so depressing I left after 20 minutes.

I wanted to buy myself a new Citizen watch since my old Citizen watch wasn’t an Eco-​Drive and working 60+ hours for 17 weeks in a row deserves some kind of reward. #TreatYoSelf I didn’t want to drive down to Leawood to the Macy’s I’ve been to in the past even though it was a nice day to cruise around the city. This Macy’s was a lot closer to me even though I’m not usually in this area of Kansas City. The parking lot was huge and you will not have issues finding a spot. Everything outside was nothing special and there was a huge area where there were vehicles parked in a fenced-​off area. I didn’t know why they were there but that’s okay.
I wasn’t familiar with where the watches were, but I wasn’t in a rush to go anywhere for the day and wandered around. It was located towards the center of the store next to the escalators going up on the first floor. The lady behind the counter was already helping a couple and told me that she would be right with me. I was looking at the different kinds of watches that were sold. I did my research so I knew which one I wanted but looked at others behind the glass.
Once she was available, I had a closer look at the watch and tried it on. After I agreed to buy it, she rang me up and brought me to a nearby counter to get the links removed to fit my wrist. It took a few tries until it was how I wanted the watch and it was free. They only change out the watch links for watches that they sell; otherwise, they won’t touch it just as a FYI.
I didn’t really look around after I bought the watch and left.
This Macy’s may look run down on the outside with that fenced off area but still has the goods on the inside. I will probably be back in the future if I needed something from here.

Needed to make a return with receipt after only ten days. Used a debit card. Was told store card would be issued. Or 3 – 5 days on my debit card. «Manager» was extremely rude. When I finally insisted on speaking to someone else they gave me cash. It should never take getting upset to get good customer service! I am not in a discount store. I pay good money for everything I purchase at Macy’s with that should come a higher level of customer care. Not rude snotty treatment by the «manager» Brooke.

I’m a fan of Macy’s. Let me count the ways. 1. They are single-​handedly keeping Metro North Mall on life support 2. They are a «true» department store in this gawd-​awful age of «convenience» type/​Walmart inspired checkouts (I’m lookin’ at you J.C. Penney) 3. The nostalgia of that star on my red bag that reminds me of the time I shopped at the 34^th and Broadway Macy’s in Herald Square NYC and felt like I could almost transport myself back in time to see Miracle on 34^th Street in real life. 4. Although they carry better brands and have pricey items, you can get great deals there during sales and coupon days. Like the time I found my little boy a «green ninja» shirt and jacket last Christmas when no other store I had gone to had ANY Ninjago items in stock and I got an awesome deal because the coupon was also good on clearance.
Macy’s, don’t go changin’ to try to please me, I love you just the way you are.
I just sang Billy Joel, where did that come from?
Guess I’m in a New York State of Mind
Ouch, that was bad…
but I mean it!
just made it worse…(stop typing!)
I heart Macy’s~ 4 stars ~that is all

Most department stores carry the same type of stuff… but what sets Macy’s apart is their employees. Every single Macy’s I’ve ever been to (nationwide) has employees that are kind, sweet and always make sure you get the highest possible discount.
I came to this particular Macy’s during their Friends and Family sale and got this beautiful Dooney & Bourke handbag and Citizen watch for gifts. The employee that I specifically worked with in the handbag department, Vickey, was so wonderful. She was juggling many customers but still managed to give personal attention to each of us. She was very patient about checking prices on items for me and literally gave me the best deal (even better than the coupon I gave her). She rocks. Macy’s rocks. Shop here.

This review focuses on my recent experience shopping in the menswear department at Macy’s on Barry Road.
My son and I went to Macy’s, and we were on a mission. We had to find blazers and slacks for him to take to Washington, DC for his summer internship. We wanted something stylish that didn’t need a lot of tailoring, due to our tight time schedule. My son is slender but has broad shoulders and can be tricky to fit. And I didn’t want to spend $ 500-​$ 700 per jacket.
So, after looking online at selections of other stores and reading reviews of other establishments that promised we’d liked the way we looked or buy one suit get two free, we headed to Macy’s, fully expecting it to be one of several stops of the day. We went to the second floor to the menswear department and looked for a salesperson. They were, admittedly, in short supply, but when we did find one, named Abu, he proved to be immensely helpful.
Macy’s carried several brands in many sizes and at a variety of price points, including their own brands, Perry Ellis and Charter Club, as well as Polo, Hickey Freeman, Marc Jacobs and others. The quality felt good and solid and the pieces seemed well made. I am no fashionista and certainly not an expert on men’s attire, but my son knows his stuff, and Abu was knowledgeable, too. Together, we were able to select four nice jackets and four pairs of slacks. Abu helped with the fitting and only the jackets will need minimal tailoring in the sleeves. Because we are on a tight schedule, we opted to handle the tailoring ourselves, but Macy’s handle this for you if you need this service.
Abu also helped us select several dress shirts and socks. I was particularly pleased with the dress shirts. Because of my son’s build, the shirts we buy often have to be taken in around the body, but Abu knew the brands that were cut in a slimmer style, so my son got a nice fit with no tailoring required.
Macy’s was having an amazing sale Memorial Day weekend, and the items we bought were at least 50% off. When you opened a Macy’s charge account, you received an additional 20% off. I already have an account, but Abu helped my son open one, and we were able to save at least 70% on these items! I’m only in favor of charge accounts if you pay them off in full each month, so that’s what we’ll do, but the additional 20% was too good to pass up, plus my son can now build credit for himself.
In short: by visiting Macy’s and working with a skilled salesperson, we were able to find quality merchandise at amazing prices that fit our needs. I’d have given the experience 5 stars based on that and Abu’s service alone, but it took a VERY long time to go through the credit process (Abu said they’d been having issues with that department that day), and it was tiring. If not for that, this Macy’s experience, which included a mom who hates to shop, shopping with her son who hates to shop and finding everything they needed at excellent prices, turned out to be a big success!

I actually like this Macy’s location despite the deteriorating mall where it is housed. Parking is never a problem, there is never a crowd, and there’s usually items marked down.
The merchandise is always well-​organized even during store-​wide sales and clearances making it easy to find your size. At more-​frequented locations, happy hunting because the items are scattered or bought up by other customers.
My fiancée was able to find multiple Kenneth Cole and Perry Ellis pants in his size for less than $ 30 and dressy belts for $ 10. The same style at Express would have run triple the price. On my most recent visit, I scored a pair of nude-​toned wedges with flower embellishments for about $ 30 that was on clearance. Macy’s often runs coupons in the Sunday edition of the Kansas City Star helping discount the cost even more.
As one of the only remaining tenants in Metro North Mall, I do wonder when and if Macy’s will bail to Zona Rosa.

Like the Macy’s at Oak Park Mall, it’s on the lower end of Macy’s.
The fact that it is one of the only remaining vestiges of Metro North Mall is just, well… sad.
As a kid, Metro North was the place to be in the Northland, and now, it’s a ghost town. Ahh, memories. :)