O’Reilly Auto Parts

I was quite surprised by the willingness and efficiency of this auto parts store. It isn’t much to look at from the outside of the store but once inside I found there to be plenty of employees working and eager to provide a solution to my inquiry (and not in an overly eager creepy way, haha).
When I walked to the counter with a printout for a stick lubricant that four other places in person and on the phone (two of which were directly recommended by the manufacturer rep I called), I was brushed aside. All other places didn’t even seem to try to look for it when they did not recognize it easily. I can’t really blame them for such a small purchase. However, the first employee spent about three minutes looking into the computer for a comparable product while a second one quickly checked the availability of it in their local warehouse. It probably didn’t take two of them but it was quite efficient in timing! The description matched perfectly and when I looked it up online the products where in fact interchangeable, so I paid and the item arrived within about an hour from then.
Perhaps this place isn’t much to look at but I have gotten better service at this store more so than any other one, even in different parts of the city and suburbs.

Its not that ghetto… At all.
They are a small shop. So call ahead to make sure they have the parts you need. They arent top quality. But they are inexpensive and they have great warranties. BEST warranties of any parts store. Suspension parts are lifetime!
I will say go with someone who knows something. Its hit or miss to get help with someone who knows about cars. The guys here are cool and never given me attitude.
Yes… People are outside fixing their cars… Because they rent out tools there and most people dont have tools at home. So theyll do it in the parking lot. Ive done that… Many times. Well thats because Im ghetto.

I agree with much of what Brenda says. I only go here for wipers, filters, batteries, etc. Parking lot is dirty. But over the years I’ve always had very good service. Today the young man that helped me pick out my wipers also offered to put them on. Don’t have to ask me twice! Yay! That’s why I was prompted to write a review.

Yeesh. Just about the only thing I like about this store is that it’s a few minutes from my house and that beats the drive to an Advanced Auto Parts or similar shop. This O’Reilly has a filthy parking lot. I understand that many times your only option is to do a small repair in the lot of a car part store but the parking lot here is covered in grime and slick to walk on. They should pour some kitty litter or safety sand over it all.
I’ve been here over the years to purchase air filters, wiper blades, and a battery. My experience purchasing the battery was the only reason this review is bumped up to two stars — the gentleman working the register was kind enough to help me replace it because I didn’t have the right tools and was in a bit of a panic. Wherever you are, thanks dude! Besides the Car Battery Angel, most of the employees here act like they don’t give a flip you’re there.
It’s in a ghetto little corner and I definitely wouldn’t go here at night but I feel fine making a small purchase here and there because it’s just so dang close. Hrmm… Maybe it’s time for a Costco membership…