Pizza Hut

I live .9 of a mile from this location. Ordered online 2÷28÷16 a medium single topping thin crust and buffalo wings. My wait time was a hour and when my food arrived was so cold I had to microwave it. Very disappointing.

Ordered a pizza online at close to 4 PM. Waited an hour and a half and decided to call them. Evidently the store closed early due to heavy wind. No one bothered to call and Laura at corporate customer service didn’t care at all. Avoid them at all costs.

I normally order from this location — never had any complaints. I ordered 2 medium pizzas tonight & I don’t know who cooked them or what they were thinking, but the size of my pizzas were half of the size of the box. Not to mention they tasted like they were sitting out all night & were disgusting. I will never be ordering from Pizza Hut again.

I love their pizza when they get it right, unfortunately, that’s hit and miss with this location. Ever since they added the balsamic drizzle, I’ve been hooked. However, in the last 3 times I’ve ordered delivery from them, I’ve only got the drizzle I ordered once… when I requested extra. I stopped in this location to get just the drizzle because I’m not a big fan of the pizza without it. With as many options in the area for great pizza, the least they can do is get the orders correct. But, it’s cheap and quick… I’ll just make sure to order extra next time to make sure they see that yes, I do indeed want some drizzle

Took over an hour to get this half raw cold pizza delivered… It’s just gross… And the driver said they were out if red pepper packets.

What has happened to Pizza Hut?! Ok, I confess I can’t remember the last time I sat and dined in one of their restaurants… and didn’t realize that all the places in my area are these walk-​up and take-​out/​delivery joints.
Pie was ok. Customer service was sub-​par.
Person helping me gave me the impression they had to work there, and they weren’t thrilled about it.
I would’ve have been there had it not for a friend asking for their pie. I won’t be back, and will be introducing my friend to other pizza joints.
Honestly, this was one of those times that good, not barely-​passable, customer service would have made the difference between an «I’ll be back» and a «never again.»

The worst customer experience I have had with a pizza delivery company ever. Their customer service rude and even threatened me with Slander when I told them I was going to give them a bad review on Social Media. Visit your local restaurants and stay away from national Pizza Hut. Mark in the call center, his supervisor Sachdeem and Mike the boss supervisor from SE Kansas made me feel very small and have solidified that I will never ever use their company again.

They take shortcuts on the nightshift. Pizza Hut is a national franchise, and I thought that because of that I could expect consistency in the product — regardless of the time of day, or night. I admit that it took me a while to get on the «wing» bandwagon. But one taste of my husband’s spicy wings a couple of years ago, and I was hooked. I still don’t like wings with bones in them, so Honey Barbeque wings — bone out is my regular order. The sauce is sweet and bursting with flavor when piping hot, and the chicken a perfect combination of tender white meat with a nice crust.
The problem is that instead of tossing the wings in the bowl and sauce of choice so that they are fully coated in the saucy goodness, they sometimes put the chicken wing pieces in the box and simply scoop the sauce over the top. Then, they actually serve it that way! As a result, the chicken pieces are dry because there’s not enough sauce. I now have to double check my order each time — which I shouldn’t have to (and occasionally have to ask them to please fix them right).
This week on .50 cent Wing Wednesday (regular price is a bit too high), I ordered during the day, and went to pick up my order which was ready in the 14 minutes they promised, as usual. I mentioned the inconsistency problem, and it was confirmed that the shortcuts sometimes happen with the nightcrew. That makes me wonder about other shortcuts they may take. Get back to the basics Pizza Hut at the Willow Creek location on 101^st & Wornall Rd.

This particular location does not have green olives — ok, just had to get that off my chest.
I have ordered from them 3 – 4 times within about a month’s time because of their any size/​any topping 10 dollar pizza.
We get the large Super Supreme pan crust with added chicken, pineapple and bacon — no green peppers.
These is a very greasy pizza and that happens to be what I love about it. They have it ready for pickup within about 15 minutes.
I got their 2 pastas for 10 dollars — a special they run on Tuesdays. It wasn’t as much food as I expected (the ad looks huge) but for 10 bucks it was ok. It did come with some breadsticks. I chose the Chicken Alfredo and Lasagna. The lasagna was the best of the two. It was pretty good for fast food but very thin and simple. The Alfredo was pretty bland except for the garlic butter crumbs they put on top. When I could get a large pizza for the same price, I would opt for the pizza.
Not a bad price to try it though.
The employees are friendly and efficient. I recommend this location. Don’t forget to ask for cheese and crushed pepper packets!