State Line Eye Care Center Optical

Dr. Cline is an incredible doctor and very personable! She remembers your eye health and conditions and YOU as a person. The staff is very nice, and time efficient. I suffer from allergies bad, even in my eyes and when I had monthly check ups I was never there for more then 15 minutes, in and out! I am sad to say I switched jobs and her office doesn’t accept my new health insurance so I am searching for new doctor currently, I will miss this place for sure!

This is a great place to come if you want professional care for your eyes. The customer service is great from the time you walk through the doors until you walk out… very professional. Dr Ciccio and the staff is very knowledgeable and courteous and make me feel very welcomed… they talk to you not at you, and in a language that you can understand. I highly recommend this place of business!

While the office itself seems professional and friendly, I did not care for Dr. Ciccio at all. When I asked her questions, she didn’t explain things well. When I asked her to use different terms (I don’t understand medical terms), she got defensive and said «it’s hard to explain». I will definitely see a different doctor if I go again.

Not helpful. Cathy who answers their phones is rude and not helpful.

Do you need a new eye doctor? I did. The Eyemasters a few blocks south in Ward Parkway mall was not, how do I say this, medically equipped’ as they should be. I found out later, only after switching to State Line Eye Care Center that Eyemasters didn’t perform a handful of necessary eye tests on me!
The Center is more professional and employs, in my opinion, better eye doctors. I recommend Dr. Cline — she is wonderful and cares enough to work around my ‘sensitive’ eyes. Of all the things in this world that make my skin crawl, those eye drops that numb the eyes are the WORST offenders. It takes all but someone holding me down to take the stuff (it doesn’t numb the eyes so much as it makes them feel weird — like you can feel every movement in the socket — it’s just an unsettling, uncomfortable feeling.)
Dr. Cline always puts the least amount of drops necessary during this procedure (it can be either one to three of these awful orange drops and she only does one for me because she knows I’m squeamish.) She also gives me tons of free contact solution and cases and all that fun stuff (it’s the equivalent of getting that free toothbrush kit from the dentist when you were a kid.)
The staff in is always helpful and in my experiences, will go above and beyond their necessary duties to help out. For example, yesterday I went in to pick up contacts I had ordered a long time ago for myself. Even though it was way passed pick up date, they had them right there waiting for me.
To my horror, my insurance card wasn’t initially accepted, BUT they immediately called the card to talk to someone until it went through properly and the card was finally accepted. THANK god for those women — I don’t know what I would have done if my card had been declined (go blind for awhile I guess.)
I didn’t know that my former eye doctors were so mediocre until I came here and then I learned there is a difference. Thanks to State Line Eye Care Center, I was even checked for several eye diseases that Eyemasters had neglected to test for, and no one’s health shouldn’t have to deal with medical negligence.