TLC Tunnel Car Wash

Tire was cut by the car wash and owner would not take responsibility. Telling me there is NO possible way it could have happened there. This was the only place I was that day.
Owner is the most disrespectful person I have ever met. Kept getting in my face and being condescending. Worst customer service experience I’ve ever had. Do not go there.

Take everything that’s not nailed down out of your car if you don’t want it stolen. Down to the last nickel of pocket change in your cup holder. They’ve had a LOT of problems with theft. Their equipment is old and shabby. I won’t be back; there are plenty of MUCH nicer washes around town, and I don’t have to worry about anything getting stolen.

This place is horrid! While getting my car vaccummed and interior wiped down, the employees ransaked my vehicle and stole several items (including cash is a locked compartment). When I immediately noticed and confronted the manager, he took defense stating «we are not responsible for valuables left in your vehicle!» What about responsiblity for your employees and your business! I was not offered any apology or compensation whatsoever. What a scam!

I have been going here for years. Just had another great experience on a full detail

I am sure back in it’s heyday this car wash was the crème de la crème, but with a car wash at most gas stations and more car washes with advanced technology close by, TLC has fallen short of all TLC. While the vacuuming and wipe down of the inside of the car is nice, the actual wash leaves a lot to be desired. The flapping brushes don’t flap but only slide over your car like limp spaghetti and the towel dry at the end of wash by hand leaves your car streaking and more wet than when you entered the wash. The towels were wet and just spreading around the water on the already wet car and one of the gentlemen drying the car was more interested in texting than detailing my car. I felt bad for the guy that basically did all the washing towards the beginning of the wash with the soap hose. I could tell his hand was in pain with each pull of the nozzle as he winced in pain. I hope he has Workman’s comp.
This wash would be great if they would just fix everything. Their location is great and the bare bones of the place just needs a face lift. I would try this place again after a solid renovation, but in the meantime, you can see me wash my car down the street.

This is the best car wash in KC. My car always looks brand new when they are done. Takes a while but worth it.