Topsy’s Popcorn

I love Topsy’s popcorn and have frequented this location for years. Today I received the worst customer service EVER! I’m assuming the young female was a new employee. Her body language was clear that she had no desire to be at work or assist customers. She barely spoke other than to tell me the price of my purchase. She rolled her eyes at both me & her manager and then walked away from the manager while she was speaking.
They ran out of the large bags of cheese popcorn so I asked if I could purchase two mediums (10oz) which equals a large. They have been very customer friendly in the past and done so, no issue. This time it was an issue. The employee was rude then asked the manager for assistance, the manager then said she’d do it this one time. So you’d rather lose a sale!?! That’s not customer friendly Topsy’s management!!!
Won’t be back to this location. Hopefully I won’t experience this again at any other Topsy’s.

Topsy’s Popcorn is some of the best popcorn I’ve ever had!
While shopping at Zona Rosa, I stopped by Topsy’s Popcorn/​The Cookie Factory Bakery to check the place out. This shop offers a variety of flavored popcorns by the bag or gallon canisters including buttered, cheese, cinnamon, and caramel, plus chocolates, fudge, fresh baked cookies, Blue Bell Ice Cream cones, fresh limeades, bottled drinks, and coffee. The prices for the popcorn purchased at this Topsy’s store are significantly cheaper than mail order.
For a snack, I bought myself a chocolate chip cookie with a Diet Coke. The cookie was really good, very soft and sweet and buttery. I also picked up a couple bags of mixed popcorn (buttered, cheese, cinnamon, and caramel) to bring back home.
I’ve been snacking on my bags of Topsy’s Popcorn at work and enjoying it very much! The popcorn flavors really stand out and the popcorn was light and fresh. The cinnamon popcorn is very sweet and spicy, plenty of red coating on the outside! The caramel popcorn has the right sweet flavor. The cheese popcorn has plenty of cheese «zing» to it.
If you happen to be visiting Kansas City, Topsy’s Popcorn is a MUST STOP for some great tasting flavored popcorn. There are several Topsy’s locations throughout the KC area.