Location: While its a lengthy drive out from Houston. You are definitely amazed at just how large this location is compared to other card shops. Left of the entrance is an entire wall full of Magic booster boxes and glass cases filled with all the Rares and Mythics you could imagine. However, sometimes this makes the place quite intimidating. When I first visited I wasn’t quite sure who was in charge so we stood for a long time waiting for help. However, if you’re looking for a place that will have a seat for you at FNM this is that place. I appreciate the uniform tables and chairs that make it easy to find a spot to play and give enough walk room to reach your seat. One thing they could improve on is just numbering the tables so players can find their opponents with more ease because there are just those few players who refuse to get up from their seat to even look at who their opponent is and then refuse to seat elsewhere. BUT… I love the parking space Thank You so much for making it easy to park somewhere. Customer Service: This is where my lack of stars come from. I have nothing but praise for the owner himself, as he was delightful and gave me a free booster pack which landed me a Jace, the Mind Sculptor. When we first met him, he was nice and asked us where we came from when we told him Alvin he told us about how we first started there and moved his up but sadly we don’t see him often enough as his employees are disappointing. It’s sometimes hard to know who’s on duty, and we once sat down to play as we waited to figure out who was in charge when we did we asked if we could purchase some cards. He then proceeded to tell us how he was already being kind enough to keep the store open so the customers could play and that if we wanted cards we should have asked sooner. He said this to us as he was sitting down playing magic with a group of guys which was what had made it hard for us to approach him in the first place. On another occasion we handed a list of cards we needed to an employee and were looking around at the glass cases when a different employee came up to us and proceeded to tell us that we should know that Yugi cards were not as well known in the store as they mainly focused on magic it was until he finally looked at our faces that he realized he was talking to the wrong people. We only play magic, but had we been the people who ordered Yugi cards honestly if you just made me wait that long and then come up annoyed that you had get the cards I came to buy even though thats the business your store is running I would have been 100X more insulted. These employees just seem annoyed all the time and hate to be bothered. That’s just a shame as having that job is the coolest thing in my opinion. Prices: Well the prices are great and this is mainly due to the fact that they are very well stocked. There is a hardly a time you won’t find what you’re looking for here. But one thing I don’t like is that you aren’t shown the conditions of the cards and are still expected to pay Mint price. So make sure to check your order before you leave the store. Last, if you ever need to sell something and you aren’t sure a store wants that card these guys will anything. They do have a list of what they prefer but I’ve never seen them refuse to buy something from me. Overall, I keep coming back because of the availability of cards and their prices. But I would only give you five stars if you could make it a more pleasant experience when buying cards and asking employees for help.
Katie B.
Évaluation du lieu : 1 San Antonio, TX
Two visits have resulted in two horrible experiences in customer service. Each time we were ignored by the sole employee who had to be tracked down and then offered rude commentary and slow service. The general atmosphere of the shop is cold and unwelcoming. If you want a great gaming experience with much less attitude(and better Magic prices) go to Asgard games off of Kirby. They took the sting out of 3rd Coast Cards. Tip to the owner– fire the sullen sixteen year old who can’t be bothered to wait on customers.
David N.
Évaluation du lieu : 5 Houston, TX
2010’s business model meets 1980s card shop and then you have 3rd Coast Cards. Since, I went full nerd, and started preparing for Pro Tour Qualifiers, yes there is such a thing, for magic, I had to find the nearest location to play. Well most of the big events in town happen here. I had seen their online stores plenty of time when searching to purchase cards but never physically went to the store. Well I was in need of a few cards for my upcoming tournament so I figured I’d stop by the store. First it’s a bit hard to find but it’s in a small shopping center next to a donut shop. When the donut shop closes, the pass on their donuts to the card shop so food + cards = YAY! So what is their business model? Well instead of having boxes and boxes of cards and letting random people rummage through them they have all of the cards categorized and databased. They have a laptop setup so you can search for the cards you need, create a shopping cart and they go and get the cards for you. NOSHIPPING of course. SAVESSOMUCHTIME!!! I have noticed other card shops are taking the same business model. This place still has the old school long white tables and they hold drafts and constructed Friday Night Magic.