I contacted Jenna a week or more prior to my Birthday and we discussed at length the type of cake I desired. I sent her several pictures so there would be no question as to how I wanted my cake decorated, which was in Houndstooth. Not only did she not provide me with a cake decorated in Houndstooth as promised, but it decorated in a fashion to where it was inedible(fabric). In addition, after the third slice of cake was cut, one of my guests found a hair in his piece of cake. We had to toss out the entire cake, and then my husband had to go purchase two sheet-cakes in the middle of the party. Needless to say, none of my guests were in the mood for cake after that. I reached out to Jenna via text and email several times to discuss this matter, but she refused to reply. I have not ever left a review before, and I am not one to be critical, but I feel these issues should not go unnoticed.