Kids ‘R’ Kids Learning Academy of Cinco Ranch West

To respond to Sania who wants to improve the image of the school first change your staff and be a part of the day to day operations in that location. You apparently don’t have any idea or do and don’t want to admit the faults you have with this school.
I was on top of my daughter’s teachers especially about eating. The food served here is disgusting to say the least and you wouldn’t eat it yourself. I was told if my daughter doesn’t eat they will call me and let me know.
Do you know how many times I picked up my infant daughter WHO DID NOT EAT THE ENTIRE DAY. An INFANT. she wasn’t 1 year old she was a few months old and the report said she didn’t eat all day and I didn’t get any phone calls regarding this matter and no one paid any attention to that!
Regarding the Hand Foot Mouth Virus that broke out in the classroom. NO notifications were emailed or sent to the parents. NOTHING! A flyer was finally posted on Thursday of the week 2 children had that virus. It was so bad the lady in the front told me if I want to pull my daughter out Kids r Kids would waive the fee for the last two weeks and I can just take her out.
I have talked on the phone with several of the teachers to confirm everything I have complained about. When we finally were blessed to take our daughter out the new teachers told were angry with us because they said management is blaming the teachers for us pulling our daughter out. No one told the teachers the real concerns we had.
Not only did we take our daughter out so did our pediatrician, and 2 other children from our daughter class due to the same issues I mentioned.
The picture is enough that I posted and I should have posted more. The toast is hard it’s not soft which means it’s not fresh. Not only is the food disgusting, but do you know how many times I have witnessed my daughter asking for more snack/​food and the teacher said «No we don’t have any more food.» Who has the heart to do that? We spoke to Marchelle the director at the time and she was saying well if we let the kids eat all they want they wouldn’t stop. My daughter doesn’t eat period so if she asked for more food it’s a big deal. We were paying $ 1000 a month for crappy daycare service.
Don’t sit here and try to preach about how great your school is because What I complained about and the other parents complained about is serious and things we witnessed ourselves not hear say. And no certificate proves that you have a capable loving staff to care for these precious children. Admit your faults fix your school maybe you will have happier community. At least the older children can talk to their parents about the problems our daughter couldn’t tell us anything.

No way I’d ever even consider putting my child in this daycare. I came here as a visitor and observed several off-​putting things such as young toddlers being unsupervised and wandering around, teachers that can barely speak English, an owner and a director who couldn’t seem to care less about the children in their care, and most disheartening a baby girl in the infant room laying on the floor, slipped off of a Boppy pillow and crying and screaming as a bib covered her entire face. She laid there for several minutes screaming and crying as I watched hoping someone would pick her up. It was not until I called their attention to that poor baby that she was finally picked up. I did not get good vibes at all from this place! There is MUCH better care available in this area.

Never send your child to this daycare! We sent our 12 month old daughter and had a very bad experienece. They forgot to feed her, change her and the worse part is that she was injured several times. She fell off a chair and hit the side of her face on a glass wall. She had bruises on her eye and cheek. She was also scratched by other kids. Their is very little supervision. I was afraid to send her to daycare. The Director was not helpful and did not even try to investigate all the incidences. Please stay away for the sake of your child!

This school is great. Our child has come back much smarter and more social. They give them time to read, dance, play, and learn. We were at another school who were charging the same price before this, and it was half as good. I highly recommend this school if you’re looking for a fun time for your child as well as a great learning experience for them as well.

After trying another «school» for my 2 yr old son, I came to Kids R Kids because a friend raves about hers. I expected more of a daycare environment, but what I found was solid curriculum and structure! The teachers are very caring and the kids are very happy. Within a week my little one was trying to count to 10. They use iPads in the classroom to start their study and continue with hands on activity on the floor. I have been very impressed! A few small issues can be expected anywhere, but bringing to the directors attention and they were cleared up within a day or so. I highly recommend.

Avoid this place at all costs!!! Our 5 month old was not fed for a whole day while she was being «taken care of» there. Supposedly there was a confusion with the time that she came in that morning, but even though we spoke with the Director during lunchtime, she still was not fed until I picked her up that afternoon. Of course after seeing that my poor baby had not been fed during the whole day I went off on the director and told her that we were done with the place. Instead of investigating their problems and fixing them, the Director called Child Services on us. Oh yes she did! According to her our child was not being fed properly. Nevermind that she’s on the 94% percentile for her height and has always been around 60% for her weight. After the investigation was ruled out because of course we love our kids very much and would not do anything to harm them, we filed a complaint with CPS, come to find out they have had several complaints over the years. We have tried to talk to the owners, which clearly DO NOT CARE. We called the KRK Headquarters, another waste of time… The director is the most incompent useless person I know, and at this point we are considering our options to proceed with legal action, but for now I want to make sure that as many parents as possible know what goes on in this place, and for their kids safety keep them away from this place. If you would like more information, please do not hesitate to contact me. I will gladly share with you my bad experiences as well as the good ones. We have found other excellent daycares in Cinco Ranch that actually care about the kids and go the extra mile.