Sherwin-Williams Paint Store

Always always always a line at this location. I usually go in the morning but most of the time I go there’s a line. I understand a lot of people go in the morning as well but just seems like they take their time and don’t try to hurry up and get everyone checked out. They ether need more employees or more registers or maybe even one register that just handles small things and nothing that has to do with getting paint but just materials.

Went in with some paint that I had bought 3 yrs ago. They matched it perfectly. Also took the time to explain to me how the paint codes and formulas change over the years. Very informative. I’ll definitely be back for future painting projects.

I would write a NEGATIVE star if I could — I have been a Sherwin loyalist for a decade plus. We just moved to Katy and when I visited this store they were all acting like they were too busy to help. When a new salesperson was helping me and didnt know how to use the register everyone just stood around hanging out instead of helping. I just felt like no one wanted to help and then when there was an issue with a coupon one of the employees was beyond rude to me and spoke to me like no one ever has… the manager just sat in his office despite being called out twice. When he was finally out he had a sense of arrogance and a condescending tone along with the hormonal high school jock working there who thought he was too cool to be nice. All in all i wasted over an hour at the store and then left frustrated and told them I am taking my business elsewhere and will spend my hard earned money where I get better customer service even if it costs more. I will never shop at Sherwin Williams ever again and neither will my family and frineds.

I’ve had paint mixed here quite a few times, this location is much more helpful and knowledgeable IMO than the other Katy location.
Top tier Sherwin paints are the best I’ve used inside and out, however they are grossly overpriced IMO. I will not pay sticker price for a Sherwin product and try to buy when they run their 30% off sales. Sign up on their site and you’ll get notifications of when that is.
If you’re new to painting and just want something to toss up, try the higher level paints at the big box stores, they’re better performers than the low and mid level Sherwin products and are better priced all year around. However, If you want a great performer and easy application the top tier Sherwin paints IMO can’t be beat.
Also, buying in 5 gallon will save you a few extra dollars per gallon over buying a single can.