I have been coming here for a while. My insurance company changed and I specifically asked the front desk lady, I believe her name was Jean, many times if they accept the insurance I had active at the time. She told me yes after she looked at my card. Few weeks later I get a letter in the mail saying they did not accept my insurance. Now why was I getting a decline letter so late when I asked if they accept my insurance or not. These ladies are very helpful but when it comes to owning their mistakes, they do not sadly.