Weddings By Debbie

Found the store to have limited hours (closing early) when they’re supposed to be open till 6 (what are working people supposed to do?) Lady who answered the phone was not friendly or accommodating. Attitude seemed to be we don’t need your business. Thank you for saving me the appointment and time. Definitely not going to waste my time on this store.

Receptionist was the rudest and needs major customers service help. They also wanted me to live my little one at the front by herself and she is only 7 years old.

I said «yes to the dress» at Weddings by Debbie:) I had been to 2 other bridal stores before and honestly didn’t have very positive experiences with selection or the consultants. Not that the other consultants were necessarily bad, but they didn’t seem to care to make my experience enjoyable. This store has a WONDERFUL selection of dresses, and surprisingly plenty in my price range ($ 1000-​$ 2000). Plus, the 10% off if you buy on your first visit helped my dream dress be in my budget! My consultant was Jean and I loved her. She helped make this a wonderful experience and was the first consultant to really make me feel like a beautiful bride. I had so much fun with her and she had a way of making me feel so confident! The owner was awesome also! She is so knowledgeable, informative, and very personable. Overall, I am so grateful my friend suggested this bridal salon! I had the best clothes shopping experience of my life and I FINALLY found a dress that made me feel like a beautiful bride. Thank you Jean!!!

As other reviewers have mentioned, the selection here is wonderful and my sales lady was a doll. After purchasing the dress everything about this place went downhill. I decided on my dress in November and it arrived in January. They called me to schedule a viewing of the dress. Not a fitting or alteration appointment, just trying it on and seeing myself in it. Despite me requesting to go ahead and schedule alterations, the catty woman on the phone would NOT do as I requested. So, I drive way out there after work on a weekday. I had to be sure to go out there on one of the nights that they are open late, as I work until 6 Downtown. I barely made it out there by closing time. I tried on the dress and it fit like a glove! It only need to be hemmed. Phew, I thought, what a relief to know the alterations won’t cost a fortune.
So as I’m leaving I ask if I may schedule my alterations appt. The catty gal tells me «we typically do alterations this many weeks before the wedding so March 15?» I then tell her that I am on a rodeo committee and I want to do the alterations before March so that I don’t have to go all of the way out there during rodeo where I am typically going out to the show every other day or so. Reluctantly, she puts me in the appointment book on a weekday in February.
When I show up for my first alterations appointment in February I put my dress on and the alterations lady immediately says she cannot do the work because the dress must be pressed before we alter the length. I asked the girl at the desk why it wasn’t pressed for this appointment and was given excuses. This appointment was a total bust. I honestly think they just made this fake appointment with no intention of starting my alterations. If they told me «well typically what we do is…» one more time… I was going to scream. I don’t care what you typically do. My weight does not fluctuate, I am not on a diet, I know my dress will fit me no matter when we do the alterations.
I come back for my next appointment smack in the middle of rodeo, exactly when I said I did NOT want to come. The alterations lady pins away and I owe $ 525 for altering only the length. THEN I had to pay like $ 200 for the bustle?! So over $ 700 in alterations for a dress that fit me perfectly other than the length.
I hope to never step foot in this store again. I found most of the employees here catty, rude and difficult to work with. I felt like I was in a bitchy sorority house. I highly recommend Ventura’s at 610 and Yale. Those ladies are so nice and don’t have bad attitudes, elitist behavior, or sticks up their butts.

I said «yes to the dress» here. This place is HUGE and has a wide selection of dresses. The staff was top notch and friendly. So far so good. If you’re shopping for your dress you HAVE to at least stop in this place. Come here they have everything and GREAT pricing. Kallie was my consultant and she was great!

I will NEVER give my business to Weddings by Debbie EVER again. It’s a long story but I ordered my bridesmaid dress the beginning of May. Paid for it and everything. I assumed my dress was ordered. I called yesterday –August 19 to find out when it was expected to arrive. I was told not until the end of October. The wedding is Nov 21^st. Which gives me 3 weeks to do alterations, IF it actually arrives at the end of October. I was like what?!? Then come to find out, the dress wasn’t ordered until July!!! Nobody ever informed me that the bride requested the dresses be ordered in bulk. Nope– they just took my order and my money in May and gave me the impression my dress was being ordered. When a manager called me today to discuss it further, she basically put all the blame on the bride. Took zero responsibility. Didn’t apologize. Even had the nerve to ask me if I asked when the dress would be ordered! I said why would I have asked that? In the past when I’ve ordered anything and paid for it, it’s been ordered. Isn’t that how things work? Apparently not. Save yourself the hassle and do not waste your time with Weddings by Debbie. Terrible customer service.

This review is long over due. I had the worst experience this past Saturday at this location. The day started out great with my family and my maid of honor. My family flew in from Tennessee and Kansas to go dress shopping with me. We wanted to show them a great time in Texas and this place almost ruined my entire wedding dress shopping experience. We went to our first location and had a wonderful experience. Weddings by Debbie was our second appointment. We arrived ten minutes early to our 2:00pm appointment. None of us were greeted so we tried to be patient. I finally asked when we would be helped and I was handed a clip board and was told to take a seat. My maid of honor asked if she could have a drink of water and the lady at the reception area told her it was in the break room and she would get it for her later. I finished filling out the form and proceeded to wait for another 10 minutes. At 2:30 (for our 2:00pm appointment) we were then greeted by Denise who would be our sales associate. She gave us the quickest tour of the location and at that point I had never felt more rushed. She gave me at least one minute to look over dresses and asked if I was ready. I immediately felt overwhelmed and asked if I could have a couple of minutes to look over the selection because there were a lot of dresses to look at. She then told me we didn’t have much time and I should get into a dressing room soon to start trying on. My step mother asked if we still had our two hour appointment and she said yes but she had other appointments to worry about as well. That didn’t sit well with anyone but we continued looking. At this point for the second time my maid of honor asked for a water and no one had the time to get it for her. Denise was hovering over my back, pressuring me to pull every dress that I was debating on. After five minutes of looking, Denise let me know that she went ahead and pulled dresses for me because I hadn’t pulled anything yet. I was a little shocked because not even ten minutes ago did I ask for her to not make me feel so rushed. She processed to say «come on come on let’s go» and walked towards the dressing room then turned around and asked why I wasn’t following her. My step mother had to finally tell her to stop because she was ruining the experience. I went into the dressing room and all of the dresses were not the style I described at all over the phone prior to my appointment. I decided to just try one on hoping it would all turn around. She hands me the dress to change into and turns around to give me privacy. That Saturday was my first time dress shopping so please correct me if I’m wrong, but I’m not an expert putting on heavy dresses. I needed help and we are all woman. I don’t need privacy, I need assistance because that’s why Denise was in the dressing room with me. As I’m putting the dress on myself by myself, my maid of honor peeped in to check on me. Denise decides to ask her to come in to help me put my dress on. We both stood there shocked. At this point I was about to be in tears feeling so overwhelmed. The comparison to both experiences were polar opposite and I knew I didn’t deserve this experience. I stepped out in the first dress and came out to show my family. You can see on everyone’s faces that everyone wanted to leave. I then looked at Denise and said I wanted to leave and not be here anymore. I would think at that moment she would go grab the manager or try to make it right. She said «okay I understand» and WALKED away. I’m not sure how this establishment trains their employees but for someone looking to drop thousands on one item, please advice them that they should feel special because it’s also about the experience. Very disappointment to say the least.

I did NOT stop here to shop for my wedding dress because they totally botched a formals dress order (a white bridesmaid dress by Jim Hjelm), and I couldn’t take that chance again.
Their salon is really quite pretty — open, pleasantly decorated, and LOTS of selection. It felt like a Kleinfeld’s, especially with all the consultants in black milling around. I went without an appointment to hunt for a long white dress for a sorority formal and was assisted without a problem. There were no prom dresses that were basic enough and all-​white, but my consultant showed me the various bridesmaid dresses that came in white and had me try on a few. I chose a strapless Jim Hjelm gown with a sweetheart neckline and a sash and was measured and ordered without a problem.
I was told that the dress would need to be rush-​ordered. It was approximately December and the formal was in April, and I was hoping to pick it up just 3 months later over spring break. Fair enough, $ 80 rush charge. Anyone not familiar with the dress-​ordering process might be shocked by the lead time, though.
I received a call that my dress was in, and when I showed up in March, they unzipped the garment bag… and showed me a dress that wasn’t mine. It had my name on it, but aside from being white, it was the totally wrong dress — wrong material, different neckline, everything. I was in shock, and I needed the dress ASAP. After I convinced them they’d ordered the wrong dress (really — did they think I was wrong about that? luckily I didn’t have to pull out the invoice) they promised to fix it.
I ended up asking them to drop the rush fee and do the alterations free of charge in house. All it needed was a hem, but because I could not take the dress home when I thought (I lived in a different city at the time), it caused a big inconvenience and required additional trips to Katy, not to mention added a great amount of stress that I actually wouldn’t have the dress at all in time. AJ was very professional in getting the matter fixed, and ultimately I ended up with a beautiful white dress just in time… maybe a week before.
I am hoping it was just a fluke experience, but it was such a horrible and large mistake that I in no way risked it by ordering a wedding gown for a short engagement here. It is a shame because I thought the other aspects of the salon were quite nice.

This place is terrible! They are seriously disorganized, myself and five other bridesmaids had a horrible experience. The pricing changed every time we talked to someone. They do have a good selection if you’re willing to sacrifice service.

Heartless, stuck up staff. Wouldn’t let my friend who drove in for her appt from College Station bring her 11 week old son in with her even though there were three of us with her to watch him and he was strapped in a rocker chair and couldn’t possibly do anything to their precious dresses. Absolutely no sympathy or compassion for anyone with a family. Will never return!!!

My best friend just said yes to the dress this weekend! I had never been to this location, so I was impressed by the selection of bridal gowns they had. Our consultant was very helpful and kind. She gave us recommendations of dresses based on what my best friend wanted, and we never felt pressured to try on anything she didn’t want. Overall, great customer service. It was close and intimate with a few of the bridesmaids. Would highly recommend! If you purchase on your first visit, you get 10% off.

How else to begin than WOW. I visited 4 bridal shops when looking for my dream dress. I had heard that Weddings By Debbie is an experience that every bride deserves — this couldn’t be more true. From the moment you walk in the door, it is amazing. I got to work with Amanda & she was perfect. Never made me feel uncomfortable, stayed within our price point, didn’t push me into anything, & was so easy to talk to throughout the whole process. I really appreciated that nobody was pushy about buying the dress today/​right now, etc. It made the process much more fun. After the tour, we picked out several gowns to start with, some that Amanda chose based on my pinterest board & some that we chose. There was no end to the gowns they had in stock — it was amazing & they’re so well-​organized that I didn’t feel overwhelmed by it all.
I wanted to think about the two gowns that I had narrowed my choice to before I made my final decision; WBD still honored the 10% off for first visit purchase (& price matched another salon’s «best» price on the dress) without any issue. I came back in with my mom for the purchase — they let me retry the gown, retook my measurements, & sat with me to help me decide what was the best size to get to limit the need for expensive alterations. They could not have been more on point in their recommendation — my dress fit like a glove & needed very limited alterations to be perfect for my wedding day. The alterations were more expensive than other places for a hem & bustle, but I have every confidence that it is being done correctly & that my dress will be perfect. I would rather pay a little more & feel confident than pay less & potentially end up with something unwearable…
WBD stands out from other salons for several reasons:
1. Didn’t push me to buy a dress on the spot.
2. Price matched another salon without any trouble.
3. Amanda was awesome.
4. Alterations was great (though pricey).
5. Guaranteed delivery of my gown before my wedding with sufficient time for alterations.
6. Excellent in helping me choose the right size of gown to purchase.
I would recommend WBD to any bride, even if just for the experience of the salon, which is beautiful & the gown selection, which is enormous.

This is where I purchased my wedding gown in October 2014. I had been to 6 other bridal shops (one in Los Angeles), so I already knew what I was looking for– I am very particular.
I had an appointment and came on a Saturday morning with my aunt right when they opened. I only had to wait a few minutes before Amanda came to help me look for dresses. She gave me an initial tour and then let me wander around a bit while browsing dresses to try on. She frequently came to help guide me to dresses that she thought I would like based on my criteria. She was very helpful throughout the whole experience. She didn’t push any dresses on me and was understanding when I gave a dress a hard pass.
The store is sectioned by designer. There is also a clearance section. They have lots of trumpet and mermaid style dresses which is very popular these days. They have a good range of prices, but there are definitely a few designer sections which were quite pricey and I avoided. I ended up trying a 2015 Pronovias Bia dress they had on the mannequin. They told me that they have a special relationship with Pronovias and often get «futures».
The try-​on area is in the center of the store in an open area. It’s divided by mirrors and tufted couches. You can see other brides and entourages. That’s nice– in a way– to see other styles of dresses without actually trying them on. There was plenty of space to be comfortable– not crowded. Amanda helped take photos as well.
The Bia is the dress I purchased. I received 10% off the dress since it was my first time there. AJ came and took my measurements and I signed a bunch of paperwork. I paid in full for the dress, but I think you can put just a 50 or 75% deposit. They told me that the dress would take 6 months to come in. It actually took about 3.5 months or so.
AJ gave me estimates on alterations. The store may be above average in pricing– I am not sure since I don’t get alterations on a regular basis. I am going to take my dress offsite though, so I won’t be able to comment on their services.
Since my dress had a pink tulle layer, I asked if they could find some sample fabric for me to help me later choose accessories. Amanda took down my contact info and requested the samples from the designer. Amanda sent me the tulle samples in the mail. I was quite pleased they took the time to do this special request for me. Amanda is great!
WBD will store your dress for you until you need it. I think that is great! I am going this weekend to try on my dress for the first time. Fingers crossed it fits! I made an appointment for a «try-​on». You need to schedule a longer appointment if you want to try the dress on and have someone help you look for accessories. Weekend appointments fill fast, so plan ahead.
There is a decent-​sized bridesmaid dress section. Separate appointments are needed.

*****Buyers BEWARE!!!***** If I could give this place zero stars I would! They were RUDE the moment we waked in the door! I was carrying my sleeping baby, and they immediately told me I would have to sit on the couch up front. When I asked why, they told me that children were not allowed in the «dress» sections. Ummmm… if you aren’t going to allow children in the dress area, then you should provide a play area for them. Needless to say we walked right out without even looking! We will NEVER return to this store!

I gave a 2 star rating based on the variety of dresses and the service given by my assigned bridal consultant.
We arrived with 8 ladies in tow to the first appointment of the morning. I gave a $ 3,000 budget and the consultant pointed out a few sections and let us pick some dresses.
Most of the dresses had lots of lace and bling and were too over the top for me. I tried on the few elegant dresses I could find and then a few that my entourage picked out. I then asked the consultant if she could pull some dresses that she thought would work. She pulled 1 dress and said that was all she could think of.
We left the appointment an hour earlier than it ended. I was very disappointed with the whole experience.
Fortunately, I found and fell in love with multiple dresses at Houston Bridal Gallery. The «Essence of Australia» line has some amazing dresses, I highly recommend it, especially if you are looking for some subtle pinks.

Overall, my experience was great, and I intend to go back to purchase a different sash than the one that came with my dress. Lena helped me with my dress purchase and AJ took my measurements and gave me awesome advice on sizing (I was in between sizes).
Lena really seems to love her job, which is really important in a consultant. She was very efficient in how we used our time. She showed us around and let us browse. While we did that, she pulled a few dresses that matched my style and budget. I was looking for a classic, designer dress that was silk and pearl free since I’m vegan. Other bridal salons either had slim pickin’s or ignored my needs all together. Lena told me that the owner of Weddings by Debbie happens to be vegan, and didn’t find my request difficult at all.
AJ was super cool and accurately measured my dress size. I’m not sure that I’m going to have my dress altered there though. There are just so many reviews of unexpected upcharges and brides unsatisfied with the alterations department that I don’t think I can take the chance. I definitely would if I knew AJ was personally handling my dress though.
I do have a few suggestions: First, I think the garmet bags could be better. They’re just a pink plastic– a longer pink version of your average dry cleaner’s bag. I am sad to say that I’ve gone home with a nicer garmet bag from Nordstrom for a less than $ 200 dress, and the wedding dress I purchased was over 10 times that. Another suggestion I have is a wardrobe update for the staff. I think the place is really nice and dressier blouses would go a long way in elevating the business. I also think that some of the other staff and consultants were not as friendly or attentive as AJ and Lena and that has probably contrubited to the mixed reviews of this place. The service in bridesmaids was a little icy as well as some of the ladies at the front desk.
Thanks Weddings by Debbie! I love my dress and had a lovely time!

I have very mixed feelings on this store. WBD has an excellent selection which is moderately priced (around $ 2k). I purchased a dress at my first appointment and had a great experience with my consultant Amanda. She was very warm and did an excellent job selecting dresses based on what I asked for. They also gave a decent discount for the sample dress.
Initially I received an estimate for alterations (about $ 600) which seemed a little high but not totally unreasonable. After my first fitting Lupe attempted to add $ 200 more for taking in the sides and a more expensive bustle that I had not requested, as well as waved off my protest. I later challenged the addition because there were already charges for both of these line items on the estimate and there had been no changes to the dress since then. The alterations manager AJ agreed that the charges were unwarranted and removed them from my account, as well as personally taking on my alterations. She was very pleasant to work with and I had no issues after that.
In the end I was pleased with my dress but was disappointed that they tried to sneak additional charges onto my dress. I would certainly recommend getting a firm alterations estimate in the beginning and questioning any changes. They were also running 30 – 40 min late for each of my alterations appointments so take that into account, and don’t forget about taxes on both the dress and alterations!

Fantastic dresses! This was the first place I looked for a wedding dress and found my dream dress immediately. The staff was very accommodating and genuinely excited to help. I now recommend this place to all of my engaged friends.

Our appointment started 15 minutes late because our consultant was dealing with another bride to be. No substitutes. No welcomes by another person. We just stood there in the hallway, with fifteen other people. Totally awkward. The consultants were all wearing flip flops and t-​shirts that were bedazzled to say ‘Weddings by Debbie’ — Really? This is what we wear to work trying to sell dresses that cost thousands of dollars?
Our consultant showed us around the floor, showed us where the Lorenzos, Ariana Huffingtons and Santana gowns are (which meant absolutely nothing to us). We told our consultant, Jean, what we were looking for. Jean did not show us a single dress. She did not make a single recommendation. She sort of threw us into the room with a ton of other women, we didn’t even have a reserved area for just our consultation. She didn’t put our friend in the dresses. She barely clipped her in. She didn’t help her out of the room. She didn’t arrange the dress for her. She just walked in and out of the room, put away other dresses and basically ignored us.
Hugely disappointed.
It was not an intimate experience. It was absolutely chaotic. There were so many gowns and we had no idea what they were. Where they were. So many women. So little space. The lighting is absolutely terrible inside the gallery. The seating was all dirty and spilled on (yuck!).
For this experience you would think that there would be a price break, but no. You get treated like shit and you will pay for it.
Now I understand why the boutique experience is so much better than the Walmart of bridal shops. This was ridiculous. Never. Ever. Again.
They require you to make a reservation with a credit card, but they don’t say how much they will charge you if you don’t show up. Can we charge them for the 15 minutes we waited? Or the hour we wasted being ignored?

My review has two parts: The first part of the reviefw I would give 4 stars:
When I came in for my intital consultation to try on dresses, my consultant was really great. They give you your own space and allow you to go through all the dresses on your own (if thats what you want) and really give you lots of time and attention. My specific consultant, after kind of seeing my style and tastes, was able to get the manager to allow me to try on a gown that had some in THAT DAY, they didnt have pricing or anything on it yet. Well, it ended up being the dress I chose. My mom wasnt able to make it that day, and they do a special that if you buy your dress on your first appt, you get a 15% discount. They even allowed me to come back with my mom so she could see me in the dress, and still honored the discount. Up to this point, great experience.
Now the reason for the two stars. Once my dress came in, I went it for a «try it on» appt. That went great. and during this appt I asked the consultant if I should go ahead and make my alterations appt (we were about 5 months from the wedding at this point), and she said «no, alterations dont start until 6 weeks before the wedding. We will store it here to you till that time.» So ok, I put 8 weeks down in my calendar to book the appt and get it done.
I call that exact day to book my appt, and the alterations department tells me they book up over 2 months in advance. They couldnt even fit me in for one appt before my wedding. Then they offered me some «rush service» that was going to be several hundred dollars additional. I was very upset. If its common to book up like that, why would the consultant not tell me to book my appt then. There was NO MENTION of this at all.
When I went to pickup my dress to bring it to another alteration location, they handed it to me in the plastic dry cleaning type bags. SERIOUSLY? A 5 thousand dollar dress in some throw away plastic. They told me they didnt have a bag for it. I call BS on that one.
All in all, I wouldnt go back. I am sure there are plenty of other bridal salons that would do a much better job.