Get Air Sportsplex

I’ve gone to Get Air Kaysville many times so I had no reservations about booking my sons party at this establishment. I’ve also booked a couple birthday parties with Get Air roy. Those parties went really well. This experience was a disappointment! I paid over 225 dollars to SHARE a party room. The fact I was expected to share a room was not specified clearly enough for me nor the other mother whose party was placed in the same room. I had kids from her party in my stuff and my son almost took one of her waters. I didn’t have enough pizza soda for the kids and some of my INVITED guests did not get a piece!!! I NEVER had to share a party room in Get air Roy. The website from Kaysville stated I would need to either upgrade my party (for $ 50) or pay a $ 50 fee to bring my own pizza and soft drinks. I was tapped out and couldn’t afford to purchase another pizza. I pointed out the the lady standing at understaffed front desk that there were 2 other rooms open and there was no NEED for us to share. She told me that it would cost extra to have a separate room. RIDICULOUS!!! They are supposed to provide plate and forks for the pizza but I had to go and ask for those and out sodas because they weren’t there with the pizza. when I asked for them she asked me «how many» I needed. They weren’t going to hand out any extras after all. and her hair dipped into the bin as she painstakingly counted paper plates. Thanks for the extra hair for our meal. Really. Now Let me get to the fact that they were unsafe because they are not staffing referee’s around the place like they are supposed to. They only have two, that’s right, referees on the main floor watching the kids play. One referee one floating and another in the inflatable balls area. The Floating referee is apparently supposed to watch over 50 kids and ensure they are obeying all the rules. The other is in charge of the lower tramp area where they have the inflatables. She must have taken a break. (yep now the Floating referee that is overloaded also was left to watch the lower in addition). I saw teenagers throwing balls (HARD) at smaller children’s heads. Oh yeah, so much fun! There was absolutely NO ONE in the «small children only» area to keep the bigger from trampling the younger. My very pregnant sister had to redirect the bigger kids away from her toddlers and she had to wait for another child to rescue/​dig her small daughter as she was very pregnant and couldn’t negotiate the pit. They used to have better supervision and used to do a great job of ensuring the safety rules were observed. What happened? I will NEVER return for a party to Kaysville’s Get Air. It is unlikely I would be willing to pay for my kids to even jump there unless they hire more help.

We love get air and this particular time we had an amazing experience with the owner! We made a mistake with the massage chair and he was SO AWESOME!!! Even though it was our mistake and he doesn’t own the chair he was willing to reimburse! 5 stars for honesty and integrity! Sorry to be a pain! Thank you for a great experience!

The entry area for the jumping attractions is not wheelchair accessible making it difficult if you use a wheelchair and want to bring your kids here.

It is really fun. It is so much better than the sky trampoline arena in Layton. I will admit that they are not ready for medical emergencies (they should be), but you can still do fun tricks.

The only thing that’s going sky-​high @ Get Air Trampoline Park are the prices!
My kids & I will not be getting our «jump on», there, any longer.
It’s under new management, & in this case, it’s a bad thing.
They’ve done away with «mommy & me» time, altogether.
And now, it’ll set you back $ 10/​hour, for every person that wants to jump!
The trampoline park, less than a mile away, in Layton, has far more reasonable prices! (And that’s where I’ll be going, in the future).
Not to mention, the last time I was @ Get Air, there were so many things that were in disrepair…
One of the trampolines was missing springs. The trampoline park’s solution? Put an orange traffic cone on the area near the missing springs.
Too bad my 2 year old thought it looked more like a toy, than a warning. I ended up spending the entire hour trying to keep my kid away from that area.
I’ve never seen a business go from stellar, to abysmal; so quickly!
Add to the list: grouchy employes. And you have a place that no one is going to want to patronize. Including, AND ESPECIALLY, me!

My kids love it. Birthday parties are the best. My kids jump and jump for 2 hours straight, then come home, eat a ton, and pass out for the night. Parent’s best day ever!

We have already gone to this place about four times and the first three were OK at best. My four kids had fun, but the place is a mad house with no control over the rambunctious young age and teenage kids running around. They didn’t even have enough staff to keep control until today.
Now I am here watching my four kids and I don’t plan to return here again. Now they seem to have sufficient staff, but their focus now is to make sure all little kids are ‘confined’ in the little kid area and don’t get out to the larger trampoline area where they have no control and let mayhem occur. I was here two hours and watched kids running everywhere they go, no consideration of who is around them and no enforcement by staff of not running. My other favorite was watching kids run playing tag and running into everyone.
The first thing to occur was for my 7 yr. old daughter to be plowed over in the large gym area while I am forced to watch my 3 yr. old daughter in the ‘confined’ area. She comes to me crying and there isn’t anything I can do. I don’t think any waiver could excuse the facility for not enforcing the rules.
Next, my 8 yr. old daughter sprains her ankle by no other fault then her own and just jumping. No problem, but now I have two kids to watch in the ‘confined’ area.
Next, the staff corners my 5 yr. old son who is 44 – 45 inches tall. They tell him that he cannot be in the large area without a parent. Wow!!! Now I have to watch 3 of my four kids in the confined area!!! How family friendly this place is!
I don’t plan to bring my business here again. With the outrageous prices here, just save enough money to buy your own trampoline and have fun with your kids in your own backyard! I WOULD STRONGLY SUGGEST IF YOU HAVE LITTLE KIDS THAT YOU NOT COME UNLESS YOU HAVE ENOUGH EXTRA THIRD AND FOURTH HANDS YOURSELF OR OTHER ADULTS TO BE CHRONICALLY FOLLOWING BEHIND YOUR KIDS AT NO LESS THAN A DISTANCE OF TWO FEET OR THE STAFF WILL BE RIGHT ON YOU!!! If you like to run and hit into other people all the time, this is the place for you’

They are not prepared for medical emergencies. I sprained my ankle and tore my ligaments. They didn’t have ice to give me. They gave me a frozen lemonade cart which was very hard to hold in place. I find it very bad that they are a trampoline place dose not have ice. The place is fun, I’ll give them that. I do not plan on returning to this one. I would rather be safe then sorry.

kids love this place every time. clean and good if you can get a coupon somewhere

I went with bunch of kids from 13 to 1.5, and they all had a great time.
I was concerned that the area for small kids would actually be too much for the little ones, or not enough. But it was a nice size and they had plenty to do with sliding, jumping, and playing with blocks. One hour here was perfect for them.
The bigger kids really wore themselves out. They claimed they could do more than 1 hour, but I am not sure that is true. Between flips and dodgeball, they were all panting for breath.
Meanwhile, we were all ensconced on comfy sofas that are strategically arranged around the place. Nice!

Likely the largest indoor trampoline place in Utah, but not freakishly larger than most others. Very friendly staff — albeit young.
Upon arrival, they have you electronically sign a waiver saying essentially anything up through disembodiment is not their fault — typical of any trampoline place. Nets and pads make it quite safe, but your kids can still hurt themselves if they’re not careful. One thing this place has are kid-​sized pits and trampolines in a separate area — a lot easier for parents to watch their kids close by and make sure they don’t get frog-​hopped by one of the 25+ teenage boys.
The foam pits are particularly entertaining with a delay playback flat screen just above each pit so you can watch how ridiculous you look. Dodge ball area is fun and includes a basketball hoop. Ball sizes are inconsistent, if you care.
$ 10 per person per hour but sometimes they run Facebook promotions for discounts if you «Like» their business. They manage your hour of play by the color of the wrist band you get after payment. They round up to the nearest half hour so if you show up at 8:15pm, they kick you out at 9:30pm.
Fun date-​night activity for all ages — minus those with osteoporosis.