Old Chicago

By fiancé and I just stopped here on our way through town. I ordered the Tuscan chicken (new one with spinach and lemon vinaigrette) with the gluten sensitive dough. When I got the pizza, there were literally 10 wilted spinach leaves with no dressing (yes I counted the leaves). The crust was also undercooked and soggy. I asked for the dressing, and instead taking the whole pizza back to be made correctly, the server just brought a side of dressing out. The tomatoes were burned to a crisp and all of the ingredients were piled in the middle of the pizza. My fiancé’s pizza, the Hawaiian tavern thin crust was also under cooked. He was disappointed with the regular thickness vs an actual thin crust. We did not send our food back because we were hungry and did not want to waite another 20 minutes for pizzas that would have no doubt been just as bad. We ate and left but will most likely not be back. The food and service just did not stand up to the standard Old Chicago sets and this ultimately reflects on management.

DO NOT EAT HERE!
Lunched on way across Nebraska and was a terrible experience from food to wait staff. Even had all you can eat pizza bar which was easy with salad and my wife had soup. We ate pizza that was mostly bread (very thin on toppings) and greasy. Had to beg for soup and the salad — soup cold upon arrival and salad wilted and poorly put together. Waitress made all kinds of excuses when we kept asking for them and upon arrival at the table said they had to make more soup and were out of salad — what?, just sayin.
I don’t usually write reviews but hope to save someone some pain…
Bloated and sick in Nebraska

Great food, great beer, great service. And a great management team! All of our experiences have been great!

Might be some of the best boneless wings I have ever had. Full of flavor. Get the bacon sauce, don’t ask why or any other questions just do it. Seriously…
Also the fries were good too.
Oh how I love a one colored meal from time to time. Sometimes you just gotta say no to veggies and yes to fried Midwestern yum.
Also my reason for 4 stars is there was no Titos vodka and there were multiple important football games on and the place was kinda dead and not a fun environment to get excited about the best football team in the land — Packers of course ;)

My personal favorites are. Pepperoni rolls, Thai pie pizza, BBQ burger, double deckeroni pizza and oh my the CHEESECAKE. I also love that you can try so many different tap beer and the staff knows there beer. When we did have a problem with our food, the manager was very helpful and got us exactly what we wanted. Can’t wait for our next trip to OC!

Have had a lot of good experiences since the newest manager has taken over. The beer is always good and the staff members are very friendly.

Stayed at the hotel across the street and this place is incredible! That spaghetti pie is so good, it must be illegal in some states.

Stopping in Kearney around 10pm we were quite tired and hungry.
We ordered to go so we could relax in our hotel room but being so hungry we had a few bites before we left the restaurant.
My friend ordered the Chicken Pesto Pannini. It was super greasy which resulted in soggy bread and was almost impossible to hold on to. Menu mentioned thinly sliced chicken which differs from thin chicken and hardly non existent. My friend said the fries were good.
My custom 8″ Chicago style chicken, bacon and artichoke with light Alfredo was very good. Even though it was just a deep dish pizza and I wanted mushrooms that they had run out of, the artichokes ended up to be a better choice.
Customer service was good even though I had to repeated my order of toppings 4 times. I do suggest she pay better attention. I say customer service was good because the young lady came to find me in the parking lot were we waited, because my friend had a dog, to tell me about the mushrooms.
Two stars mainly for the soggy, hardly any chicken paninni and that the Chicago style 8″ is not Chicago style just a deep dish pizza.

I love Old Chicago. Their pizza is my favorite. The one in Cheyenne, WY was our home for years. This one, in Kearney, however… was horrible. We simply got take out of a cheese pizza. The pizza was burnt and gross, the cheese was black it was so overcooked. The staff at the front was very scatterbrained and didn’t seem to have any idea what was happening or how to package a take out order. We were on our way through on a move to a location where there is no Old Chicago, and I’m so disappointed that this is my last memory of the restaurant.

This is the second time we’ve stopped at this Little Chicago on our way to Colorado, and it will likely be the last. They were not busy at all (parking lot less than half full, only 4 tables in bar area) and it seemed to take forever to get our food. I wish I had paid more attention, but I would guess 30 minutes. I ordered nachos and added chicken for $ 2. The first thing I noticed were the burnt chips; then the lack of cheese; then the cold chicken. Yuk! We had to ask for refills on our iced tea… a great server makes sure your glass never gets to empty. There didn’t seem to be a manager on duty; we frequently saw employees gathering to chat. I made the comment at my table «I’m sure there’s something somewhere that needs to be cleaned.» As we were leaving I realized it was the bathroom… the garbages were overflowing and my shoes stuck to the floor by the changing table. Just an overall negative experience. My husband ordered The Works appetizer and liked it.

First of all, most of the Old Chicago restaurants I’ve been to have had a nice atmosphere, good service and good food. This review is based solely on the service I’ve received several times at this Old Chicago in Kearney, NE. I usually order the Sampler Platter when I’m passing through Kearney for take out. For some reason, every time I’ve ordered the Sampler Platter, I’ve been missing either the bread, some of the meats, or the veggies. When I told the girl who brought me my order about the missing bread, I had to wait another 5 minutes to receive it. In the meantime, I approached another girl at the counter about the veggies that were also missing. She point blank told me that it didn’t come with veggies anymore. I should’ve checked the menu in front of her but I didn’t. When I went home, I checked the menu for the Sampler Platter and noticed that I WAS supposed to receive veggies as well. I called the manager and nicely explained what happened. He will send a couple of vouchers. But when this happens almost every time I order this, there’s something clearly wrong with the attention that staff gives to detail. They need to have a better balance of responsible adults and they need to talk with staff about paying attention to detail. I think they have too many college kids working there that don’t really care about the establishment’s reputation. As for the food, it’s good, but great service will make the experience so much better. UPDATE: The manager forgot to send the vouchers. However, when I went in for a Sampler Platter again, he remembered and gave me a free Sampler Platter with everything in it. So I’m upping my star count from 1 to 3.

On a stopover in NE for work… Old C’s is not what I remember from my days in Denver… The service although friendly was borderline horrible… We split the Chicago sampler app and both felt nauseous… did not stay for dinner…

This review is for the customer service:
The food is great. Customer service is terrible. Seems like every time we come here the waitress is in a hurry to get us out. The last time we came here (literally the last time because we are never coming back to this old Chicago again) the waitress brought us our check about 15 min into our meal. Then she kept coming by to see if we had paid yet. But I was gonna order another drink and I wasn’t even halfway done with my food. Then we noticed her talking to the hostess and they kept looking at us while they were talking. Just rude. The worst part was that it was only us and another couple and it was only 9 pm so it’s not like they were in a rush to get others seated or wanting to close soon.

Not worth the stop. Traveled through Kearney and stopped here for something decent that wasn’t fast food. Calzones sucked! Order was wrong, almost no cheese, and loads of almost raw veggies. Yuck! How do you screw up a calzone?

For an after 10 pm restaurant that still serves food, was good for a burger and salad, though pizza and pasta is most of their menu.
Service was o.k.; our waiter could have had a little more personality.

The hostess staff was not helpful and talked around us. They seated others before us. They were rude. The bathrooms were absolutely filthy. Three tables sat there waiting to be cleared for 20 minutes. No one would do it. In the meantime, the lobby was full of hungry patrons waiting to eat. Once we sat down, the food took way too long. Three pieces of silverware, a plate, and a cup were dirty. Our waitress tried hard considering the circumstances. It was really really bad and we will never go there again.

Hmm… in a pinch this place is okay. We were in town for work and chose Old Chicago for the sole reason that it was across the parking lot from where we were staying (Country Inn and Suites).
Agree on some of the comments regarding spotty service. Biggest complaint was no refill on water even after I had asked twice. Also, chicken spinach avocado salad didn’t have avocado on it, and we had to ask for it.
Overall food is pretty average here. We got a medium thick crust pizza with red/​green bell peppers and applewood chicken. Heavy on the cheese and light on the toppings, which made the pizza a little sad. Salads were pretty standard, but nothing special.
Will come back if needed due to convenience, but this might not be my top choice.

DO NOT EAT HERE. I wish I could give them ¹⁄₃ a star. Service is terrible. Wait should have been 15minutes (20 at most) and it took an hour to PICK UP our food. They left my husbands dish sitting on the counter like the whole time while they cooked mine. He got the lasagna and the bottom was burnt and hard as a rock. I got the chicken mac and cheese and the chicken was dry. The garlic bread slice they gave us was LITERALLY hard as a rock and completely and utterly un edible. Please save your sanity, your money and your taste buds-​keep driving.

Entering the building, there was a musty smell. I expected the wonderful pizza smell to take over quickly, but it didn’t. Once we were seated, I no longer noticed this smell.
We had wonderful service… a friendly, attentive server. The food quality is always good at Old Chicago restaurants.
I also had a side salad. The lettuce was mostly iceberg, but also had two cucumber slices, shredded carrots, almond accents, and chilled roasted tomatoes. I would have preferred fresh tomatoes. The salad bowl and even the salad bowl were chilled!

I usually come here for a quick bite, drinks, or in need of wifi! The service is pretty good as the waiters and bartenders are attentive to their customer needs. I’ve had a few things from here and it hasn’t disappointed. However, bring your appetite as the portions are big and it can put you to sleep afterwards.
For those of you beer lovers, there is a wide selection of beers on tap. It kinda reminded me of ‘Yard-​House’ in southern California as you can find many different beers. There is a happy hour beef special as well for a few domestic drafts. The wifi here is excellent!
I’d come here for the drinks and wifi!