Big O Tires

This place honors their warranty!!! Thank you so much! You may think «of course they do» but the location on State and 47^th did NOT! Then I took it to this place and they didn’t even hassle me at all. They took one look at my cracked tires and they said «yep we will replace them» I have a 3yr warranty and it had been only 2 yrs! Thanks again!

Update… I received a call from the owner who apologized several times. He assured me that my he situation had been addressed. I appreciate him taking the time to reach out to me.
So as a rule of thumb, personal opinions of employees should be kept out of ear shot of potential and/​or paying customers. As a moderately tattooed customer, the service person going on and on and on about tattoos (be them facial or not) and how they are offensive is in poor taste, as I sit here about you hand you $ 800. Grow up. Just because you think it doesn’t mean it needs to be said aloud. My mother taught me this at 6 yrs old. If my car wasn’t already being worked on as I’m typing this review, my business would have surely been taken elsewhere.

I was having a slow leak in my tire and had gone to a couple other tire shops to get it fixed, but the wait time was extensive so I kept looking. I stopped by Big O Tires early in the morning and got serviced immediately. Tony got some information from me and then sent my car right into the bay; within 10 minutes the tire was fixed! Apparently a nail was lodged within the tire and they patched it up. But as I was going to pay Tony said not to worry about it and to just come back for more business. I will definitely be back!

Long story-​short– we got a nail in a tire, and soon found out it would not be repairable. Every tire shop we called said that where the nail was would require replacement of the tire, but because our car is AWD, would need 4 new tires. Our car was only about 7 months old, so to hear we suddenly would need to purchase a whole new set of tires was unexpected and disappointing, to say the least. It only got more frustrating when th e tire shops then proceeded to quote us for some of the most expensive tires each of them sold. Just when we thought we were going to have to pay upwards of $ 1200 because of a stupid nail, we called this location for a quote. I could tell instantly that this was a no-​BS shop when they welcomed us in to check out the tire and insisted that it could probably be patched up. They were the first ones to not take this as an opportunity to squeeze a sell out of a desperate couple. We brought our car in to have them take a look at the tire, and within less than $ 15 and 20 minutes we were on our way with a fixed tire and huge smiles. Such a rarity to find good, honest businesses that truly care about their customers. We’ll be back for much more and will be sure to send others.

I was packed up and ready to hit the highway for my drive back to Denver, when I noticed I had a low air warning for one of my tires. I pulled into Big O to get it checked out. They brought my car back and found a nail in the tire. When they called me up; the gentleman told me to have a safe drive back to Denver and did not charge me for the fix. I was surprised as I do not currently have Big O tires, (manufacturer tires).
This is the reason when I purchase tires, I always go to Big O. Thank you so much for the professional and friendly service!

I called at 4 pm to see if they had my size and Carlos said he did and I showed up 20 minutes before they closed and he had my four tires on and even gave me free movies tickets!!! Call Carlos he is amazing!!!

Big O Tires in Kearns was fantastic! They helped me quickly, got my car in right away, and got my new tires installed for a price no one else could match. Big O Tires in Learns is now my go to place when I need tires.

I’ve been bringing my vehicles here for years. Family owned business, great pricing, superb customer service, I’ve never felt gouged on anything I’ve brought in the door. That’s the reason this place is always busy. I don’t know about the other reviewer, maybe his car was a piece of junk and needed that much work. These guys are awesome

Staff is friendly, but they will overcharge you for mechanical work. Came in for a safety and IM and they found lots of problems with my car. Over $ 600 worth. I don’t understand how you can charge almost $ 200 dollars for a tune up.