Taco Bell

Hadn’t had taco bell in years so I thought I would swing by and grab some food. The service through the drive thru was good. Got my order right. No complaints. A+

By far the worst Tacobell I have ever been to. I have been to this location a few times and I week not go back. The first time I went there they messed up my order by giving me beef instead of the chicken I paid for. A few months later I went again and ordered chalupas. They were rock hard. I ordered 1 more time from them a few days ago. Stale chips, old and hard chalupa shells and soggy, cold hard tacos. I will drive to the location on 5400 from now on. I don’t know what is going on with this location but it is awful.

I frequent this location at least twice a week. It is really, really hit or miss. Sometimes the food is good and other days it’s horrible. Got boss nachos on the 26^th around noon and couldn’t eat them. The chips were stale and rancid. The lady at the drive didn’t ask if I wanted sauce and, when I did ask, just have me a handful loose, not in a bag. So I have a tray of nachos, a handful of sauce, a drink and a handful of napkins. Pathetic. It’s a ⁵⁰⁄₅₀ shot if the managers are sitting in the parking lot smoking. Like so many places today, nobody acts as if they care. There are some people there that try hard and I feel bad that their effort gets crushed by the others.
As others mentioned, the sauce issue is crazy. I like a lot of sauce and getting 3 to 6 packets isn’t enough, depending on what I order. But, if I say I want extra sauce, I don’t need half a case either. It seems to be an all or nothing deal.
As an ex-​fast food worker, this quality of fid and service never would have been tolerated by my managers years ago, let alone by my own conscience as an employee.

Today I felt like eating some Taco Bell Dorritos tacos. The shells that they use are old and tasteless never again

Worst taco bell on earth. They’re always out of something you want to order. They are slower than slow. When you finally get your food, it looks like it was made by orangutan monkeys. Stingy orangutan monkeys. Broken taco shells and about four beef morsels in that new nacho stuffed thigamajig. They should have called it skimped nacho.

This has got to be the worst taco bell in the country. I live near by and like to get some taco bell when I’m coming home from a night out. Unfortunately, I am forced to swing by this shit hole because of location. They constantly short me on food I purchased and are earth shatteringly slow. I’m talking 30 minute wait times sometimes. The staff are a bunch of lazy little high school students that will literally be sitting on their asses while people are waiting to be served. I’m writing this in hopes that the franchise owner might see this and make some god damn changes. Have some pride in your business.

They forgot my mild sauce again!
Oh Taco Bell how could you. I go to you stores to eat tacos with mild sauce and for the forth time in a week you forgot to add your delicious sauce to my bag. I even begged and pleaded at the ordering screen and window to not forget the sauce but it was to no avail… NO SAUCE IN MY BAG AGAIN! I’m starting to feel as though you are messing with me. Like hey it’s that guy with the beard begging for sauce again. Let’s see what he does when we give him none. Mawahaha!
All kidding aside Taco Bell is never that great anyways but this location takes to cake. This location is poorly ran and up charge for the slightest change on any of their food.
This place not only gets your order wrong almost every time you go but their food is not good at all.
Drive down the street about a quarter mile and there is a Taco Time that is light years ahead of this place. Definitely worth the extra two minutes in your car. Oh and they don’t forget your sauce!

Sorry TB. You’re just what hits the spot, generally, but this one is terrible and I’ve tried it about it 4 or 5 times. Slow service, terrible management (there’s currently no manager in here right now), and poorly prepared food. I highly recommend driving about 15 minutes to the next closest one. I guarantee it’ll still be faster.

Hands down most unprofessional experience. I obviously don’t expect much customer service at Taco Bell, but this was just awful. Congratulations to Bryce and Kyle earning the shittiest employee awards. I asked a simple question and one of them Answers in a completely irrelevant response, «yeah mcdoubles are good.» And «I don’t know no one really eats here it’s Taco Bell» I know you’re job isn’t that hard. I’ll i expect is take my order my money and give me my food. These two clowns should be fired it was that bad. Will not be returning and I don’t recommend anyone else should either.

This place is just ok. pinto and cheese are dry and just like paste. if you go inside the floor is disgusting. I’ll never eat there again. which i know won’t hurt their feelings.

Yeah it’s new but if it was possible to give no stars, I would.
I’ve been here twice and both times they got my order wrong in the drive thru then when you ask to get it fixed, they get upset as if it were my fault.
Don’t waste your time or money with this place unless they change their workers.

I can’t believe I actually feel obligated to write a bad review… We ended up waiting for 30 minutes to get our food, our order literally consisted of 3 burritos and 1 drink. Simple right? Wrong. I’m just going to list off all the problems we had because I don’t even know where to start.
Issue #1 When we walked in it took 7 minutes for them to even acknowledge us and take our order.
Issue #2 The people who ordered way before us were upset at the counter because they messed up their orders twice.
Issue #3 The guy behind us ordered one of those freeze drink things. That’s it! That took 20 minutes and the only reason he got it so fast is because he had to remind them every 5 minutes.
Issue #4 A lady was missing her cinnamon twists, she told them and waited at the register for 10 minutes or so and the cinnamon twists were on the dang counter! Not one employee bothered to grab them for her.
Issue #5 They ran out of beef, which of course made literally ever employee freeze and become stuck on stupid or something because they ALL gathered into the back room! And there was still people waiting for their orders to be taken! So a solid 10 minutes no one was making anything!
Issue #6 3 Employees decided to go take a Damn smoke break! Lol like seriously? What happened to having pride in the workplace?
Issue #7 They weren’t even under staffed! They’re was AT LEAST 6 or 7 employees working!
Never visiting this location again! And wow I feel very passionate about… food…Lol lovely :)

Well, that does it. I’ve lost all hope in the up and coming generation, there was a day… A day when high school students folded tacos and rolled burritos with precision and care. I can speak of said times because I was one of those greasy teenagers.
Do to the complete flop at Carls Jr. The evening prior I decided that Taco Bell might be able to fill the void. While I can say the food was well made and as good as any food from Taco Bell can be. The service left something to be desired. I’m not sure if that’s because the car in front of me ordered enough food to feed a polygamist family or if the staff was taking Facebook breaks in between drive thru customers. I waited quite a while in the drive thru got my food, all was well. Except– no napkins– and I had a 20 to 1 sauce packet to food ratio. Which can be nice but I doubt the Taco Bell appreciates the sauce generosity. To sum it up…
Food — decent
Service — poor

I had really great customer service here. Their employees were friendly, and very attentive.

Forever slow service. Teens care more about socializing with other teen customers than helping customers in a timely manner. Hope it gets better soon.

We had a new Taco Bell open in my neighborhood at 5534 WEST 6200 SOUTH KEARNS, UT 84 118. We don’t usually eat at TB but though we would give it a try. The first thing we noticed was 6 – 7 cars in the drive through. They did not look like they were moving so we went inside.
There was an older woman in the front of the line wanting to tip the seven employees one dollar each. After a long debate the very young looking manager came to the front and accessed the back up register to make change for her. He counted out all the money in his food handling gloves and then went back to making food. I watched him handle several burritos.
I waited in line so I could find out who owned the restaurant so I could complain but was just told «the owner is not here» by the boy with the dirty gloves. I informed him in no uncertain terms he could kill people by handling food like that. When we left one of the counter girls screamed «have a nice day!» at my back. Never eating at Taco Bell again. Thanks for saving me money and health.