Mr. Tire Auto Service Centers

I’ve been bringing my Audis here for over 4 years now. They’ve always treated me good and given me reasonable rates for quality service. If you find the service cheaper somewhere else then print out that ad and it says right on the their website they’ll beat it by 5%. I have yet to find a cheaper deal somewhere else though because competitors don’t include things like mounting and balancing in their prices. I’ve had tires replaced here under the manufacture’s warranty and under the store’s road hazard warranty without any trouble (I’m very hard on my vehicles). I would agree with other reviews that last year during the management transition things were a bit slow and disorganized but they have worked those kinks out and things seem to flow a lot smoother now then they did before the change in leadership. Thanks to Neal and the rest of the team at Cheshire Tire for taking such good care of my cars. They probably take better care of my cars than I do. I’m giving them 5 stars not because they are perfect but because, for me, they are the standard bearer against which I measure all other repair facilities.

Wow set an appt for a certain time they tell me it will be set in 2 hours. Return in 2 hours and the car has not moved. Not very happy with that. Usually its better but that is not good time management nor customer service this time.

New team is slow and inefficient. Called ahead
To make an appt. and walk– ins were handled 1^st. Brought
The car in at 8:00 and hadn’t been looked at by 5:00 .
Was not finished until 4:00 the next day. Lots of excuses,
And no compensation for having to wait an extra day. Won’t be back.

They fixed my flat tire, reinstalled it and added air to my spare in under an hour on a holiday weekend for a very reasonable charge. This was my first experience there and will not be my last.

Dave Gates was so nice, helpful, and knowledgeable, even with us throwing a challenging 1974 Mercedes 450SL & a 2002 Audi All Road with tires unique to that model. He sure knows his stuff and gave us a very reasonable rate for a lot of good work. Highly recommended.