Very very dissapointed!!! We commission a photographer every year for a family picture. This was probably our worst experience. The pictures are of average quality, and the staff there are very unwilling to work with you when it comes times to buy the pictures. The photographer and the person that actually sells you the pictures are 2 different people. Once the pictures are taken and you are ready to buy, the photographer avoids ALL contact with you(and thus all the promises she made to you go out the window). The sales woman then comes in and starts hustling. That part is a nightmare. They try to make it so that you buy all the pictures from them. Buying individual pictures from them is very expensive. Now, I would normally but all the pictures, but the most of the pictures are of terrible quality. Unfortunately they are not very flexible. Will not be doing buisness with them again.