Pollo Campero

I can’t even give one star to that place. Really dirty. The cashier is a boy was very sweet. And the woman looks like a manger on drive through was super unprofessional. I was ordering grilled chicken. The cashier made sure 2 times he had it. And he said to that girl that he needs 3 pieces. She ignored him 2 times. He told her again and she said ok. I payed. And when it happened she took last pieces and gave away to drive thru. Poor boy was so upset. And told us sorry now you have to wait at list 20min. She was a jerk!!! really mean to him and to us as well. Do not recomend anybody to go there. I hope that sweet guy will find a better job!!!

Great food! They were out of grilled chicken. That sucked. The line was a bit long, but it was totally worth it.
*****Update: Went back and got the grilled chicken – amazing! I wish they had more than one location in New Orleans.

I use to work here, but this is unacceptable. I was the only car in line and it took about 15 – 20 minutes to get my food. Why the long wait? Not worth it.

This is 4 stars in the fast food category. The wife and I had the grilled and fried chicken. Both were very good. The sides were above average for a fast food place too. Would definitely recommend this place.

Slowest service ever. 20min for an order of yuca fries to go. It’s always been bad but today hit a new low. Not worth going back.

The drive –thru lady was so rude.
I told her I was not from this area and she ignored it and kept asking what you want in a hurry up and rude voice.
At that the food was not that good .
I will never go back.

Slowest service ever. I’m the only one in drive up and I’ve been here 15 minutes. Not to mention the fact that she never told me my total. She just stood there all confused and just took my money. I know it’s a Spanish based place but they need English speaking employees because not everyone who looks Spanish speaks it

A convenient grab and go option if your looking for a semi healthier option of fast food. I miss these kind of places as there were plenty back home in Houston so I was excited to see this place located right off the interstate.
I’m not gonna focus on the service because like other reviews stated it SUCKS. No one here seems to give a flying fart about manners whatsoever.
Focusing on the food though because that’s really what this is about, each chicken entrée comes with one side and two corn tortillas which is a good value for your buck. I tried the grilled chicken with a side of black beans. Although it stunk to high heavens and my co workers complained for hours about the smell, it taste good and left me content. I will be back for more.

I’m native to Southern California where citrus grilled chicken is a much more common thing that I’ve missed since relocating to NOLA so in all honestly I’ve got some bias here. In the realm of all grilled chicken I’ve ever had its not the absolute best, but its still really good, and the Campero beans are awesome. That’s pretty much all I’ve had off the menu because with some steamed corn tortillas and an agua fresca that is the craving that leads me here. I’m also gonna give it extra points for being a Guatemalan fast food restaurant that randomly has a franchise in Kenner.

My intention was 3.5 stars.
Guatemalan fried chicken franchise in Kenner. The menu is a good change of pace. They’re usually understaffed but always friendly.
Their fried chicken isnt anything to rave about. But they’re chicken bowls, side items, baked chicken and tacos are good.(for a fast food joint) FYI… Their menu here is different than their original menu in Central America.
If «Pollo Loco», «Pollo Tropical» or «Power Chicken”(from Honduras) open shop here… Pollo Campero is in big trouble.
I suggest you try it if you can.

The restaurant was understaffed, the dining room was dirty, and the food was just okay. I’m not sure if the location sees a lot of traffic, but we went on a Sunday afternoon and were two of about five customers that were in and out for the time it took us to order and eat. The staff was friendly, but I think they would have done better with more people on their shift in keeping up the restaurant.

This is probably about my fourth time here but my first time writing a review & I would definitely give it 5 stars every time. I’ve tasted Pollo Campero in several Latin American cities, Madrid, Houston & I have yet to be disappointed. I was kind of skeptical at first because this chain is a Latin American chain so I honestly didn’t think it would be as good in the
it was in Central America. Much to my surprise the chicken was amazing! The chicken breasts were huge, juicy & the batter tasted exactly the same. I also had some Campero Beans which were so delicious! I ordered them as my side with my meal. They had Cilantro and Onions in them which made them really
my drink I ordered Horchata for .30cents more and it was soooo good, I wish I would’ve gotten another one to go. Next time I come to New Orleans I will definitely be stopping here again.

Many times they don’t have what I want to order. Love their horchata drink but once they were out of that too. Their drive thru is SO SLOWWWW every time. Plus, most of the servings are small for the price… Love the taste of the food but all of the above makes me avoid this place.

Salty. The food is salty. This isnt to say it is bad, it is just salty.
It is flavorful, and my family seemed to like it.
I could not get over how salty it was both times I tried it. The fried chicken was so salty I couldnt eat it, the empanadas were cold in the middle, and everything is loaded with onions. The entrees are all ok, but the real stars are the sides, the fried plantains and yucca. The beans were pretty tasty.
The service is nice. We were greeted by a man with patience and a kind expression while we tried to decide what we wanted. No rush, and he even offered to let us try the various Latin drinks to see if we wanted those.
The décor is a cross between McDonalds and a Mexican restaurant dripping with flags and bright beachy cardboard cutouts.
I hate to be «that» person, but I was not blown away. I appreciated the service and the cleanliness, but in the end, a restaurant is about the food. I just felt like I was getting fed McChain style food with nothing authentic about it. There is nothing spectacular about the food. That being said, other than being way too salty, there is nothing bad about it either.

Not just good fast food chicken… it’s just good period. The grilled chicken is marinated in lime juice and seasonings making it super tasty. My favorite are the tacos (which are gianormous) followed closely by the freshly made flaky empanadas. The main dishes are excellent, but the sides are even better. Try the campero beans, yuka potatos and the best, fried plantains. I love that I can get these whenever I want without having to go to a sit down restaurant.
I also love the Horchata and the Mango juice. They do everything authentic, you get a ridiculous amount of food (that I am never able to finish in one sitting) and for a price as cheap as any fast food place around.

I’m not the biggest fan of chains but this is the only location in NOLA so that makes it unique to our area. The other cool thing about this place is they actually serve you on actual plates and give you real silverware. You also get semi-​table service and your food is brought to your table. I had to pick bones out of my chicken tacos so I wasn’t exactly thrilled about that. The grilled and fried chicken are really good for a fast food style joint. The real treat here are the sides with plantains and yucca fries. I’m going to return to try the empanadas.

This IS Fast food. This is a Venezuelan Chicken chain. I’ve eaten here several times. The new tacos are delicious. People say it’s expensive, but 3 large tacos, a side and a drink for $ 7 ain’t bad. I’ve had the chicken also, which is pretty tasty. These new tacos are something else ! Can you say chicken, bacon, ranch! i either get the yuca fries or plantains, which are both good. They also have a nice salsa bar. This reminds me of some of the tasty international chains I somehow always wander into when I’m traveling and want something clean, because I’ve had enough of traveler’s stomach.
Bonus: real plates and silverware!

A fast-​food restaurant that serves chicken and tacos?!
The fried chicken is good as it is moist and has lots of flavor. I still prefer my local Popeye’s for fried chicken. The beef tacos are small but have good flavor.
The rest of the highlights: plaintains, yuca fries, black beans & rice are all tasty.
Lowlights: Chicken empanadas are bland. The service… it is slooowwww.
Overall, the portions are rather small to me for the price. While most of the food here is good I think the service here is bad. The staff don’t seem to care all that much about giving quick service or giving service with a smile. The place usually has only a few customers but it takes a long time to get in and out (usually 15+ mins).
Not a place I would stop by again unless someone really wanted to go.

To my surprise I normally wouldn’t give 4 stars to a fast food joint but damn the citrus chicken empanada’s are crack. After my 1^st visit, I went there about 4 days in a row, seriously.
Not only are the empanada’s good, but the sides, chicken, Ranch tacos (WHEW!!!) and fruit drinks were tasty as hell.
The only negative side is that the prices for the chicken alone is slightly pricey for fast food but sometimes I can just write that off and indulge.
Go… Now!!!

I can’t believe I haven’t tried Pollo Campero until today. It’s a reasonable distance from my office, but I keep forgetting about it.
Anyway, I made the short trip out to Williams today with a co-​worker. He ordered the grilled chicken with black beans & rice, and I ordered the spicy chicken tacos. We each ordered a side of plantains too.
Everything was SO delicious. Don’t get scared by the heat lamps that the chicken is sitting under… it’s still fresh, juicy, and good (at least, it was for us, and this was during lunch hour on a Monday). They have a salsa bar too, if you feel like dressing up your chicken and/​or sides with a green tomatillo salsa, red salsa, pico de gallo, etc.
For the two of us, with drinks, it was under $ 15. Can’t beat that, and I’ll definitely be returning… especially with the convenient drive-​thru. Yum!