The ladies at the front door know what they are talking about and familiar with the store layout. This was most helpful as I was running to catch a flight and haven’t been in this location since 2002. At any rate, they don’t offer the cooling foil looking bags any more but they have a true blue $ 5.98 insulated bag that was big enough to hold three(3) of those small foil like insulated bags that I picked up at Rouses. All things considered — it’s Sam’s. Oh the Food Court lady is slow as molasses but polite. They offer chili for the hot dog here. Self Service check outs must remain as a mainstay which makes my Sam’s shopping that much better over Costco.
Shelsie H.
Évaluation du lieu : 1 Pflugerville, TX
This is a review for the company I Order for. Fax and pull customer here. We fax in an order, they are suppose to pull the items and we pick it up. This way of ordering doesn’t work for them. They never know who to send the call to, They never get the orders, lie when I call and ask if they’ve gotten my orders and say they’ll be ready. We show up and it’s never ready or they supposedly haven’t received the order… even though I called earlier in the day to make sure my order would be ready. Horrible customer service. These people obviously don’t care about making their customers feel important. We usually place about $ 1300/month orders. They can say goodbye to at least $ 15,600/year. They have lost out on that. We will take our business elsewhere because of the lack of service. We will drive the additional 15 minutes to the next Sam’s Club or Costco. We are loyal customers when we find a good company to work with. We know how business works, and this is not how it’s suppose to be. We have been in business over 30 years. We would have continued our business with you, but you continually fail us every month. Thanks for all the stress, headache, and confusion.
Bonnie L.
Évaluation du lieu : 1 Kenner, LA
This is the Wal-Mart of bulk products, and that’s exactly the same type of experience you will have here. This place is a travesty. The floors are always sticky, because of god knows what. The products they carry are just not that impressive for the most part… only thing they have better than Costco is cheese. The customer service is what sends it over the edge. Everyone here looks miserable. A cashier rang me up twice for an item. When I told her it didn’t sound right and asked her to cancel it, she said it already went through. When the manager was notified, she let out a loud moan in my face and said it would take a while. I was then told it couldn’t be done and had to go wait in the long customer service line. I wish I could say this is the first time, but it’s not. Goodbye Sam’. I will gladly take my business to New Orleans instead of dealing with your B.S.
Laura E.
Évaluation du lieu : 4 Williamsburg, VA
Sams has some great sales men’s polo shirts for only $ 4.34, men’s swim trunks $ 4.34, women’s flip flops $ 4.34 and some type of baby outfit for only $ 1.88! They may have more items marked down too, but these are all the unadvertised sales I found. I would hurry before it’s all gone! They also have lots of monthly deals going on with big savings. Grab a book as you walk in off the table it will show you all the deals going on.
Brian D.
Évaluation du lieu : 1 Shenandoah, VA
If I could give negative stars I would. I found myself with a flat tire a mile from Sams. I call them and specify both the make, model and year of my vehicle and the tire size to ensure they have it. Once confirmed, I had a tow truck tow me there, it drops me and leaves. I go inside, find the tire and find an employee to get them on my car. I’m told that since I put on a 16″ rim, they won’t touch my car. I showed them the receipt for the previous set of tires which were put on by a Sams club. No joy, I’m stuck in the parking lot with a blown tire and absolutely zero help from sams. Long story short, Sams Club can suck a big fat one. F.U.
Sammi D.
Évaluation du lieu : 3 New Orleans, LA
I think that all Sam’s Club’s are torturous and stressful to go to but this one is not as bad as the rest. I find at this location there are more WORKING cashiers checking people out at a steady pace and keeping the lines short. They also have a butcher that pays attention to customers if they need assistance. The produce is always great, never disappointing, and the selection of products, both seasonal and food items, is pretty big. Overall, I like it. I go out of my way and pass up 2 other Sam’s to go to this one.