WindSong Apartments

I moved to New Orleans (actually Kenner) from Wyoming, spending most of my life as a Yankee. I went into this move with an open mind: new culture, new atmosphere, etc. and have been thoroughly pleased thus far. My girlfriend and I had to take care of all the apartment rental paper work over the phone and via fax (Tonti Management — Windsong’s property management– doesn’t have/​use email.) and the process was fairly painless. The two ladies working with us were very helpful and friendly. Making sure we had all the paperwork taken care of prior, we showed up on move in day needing only to sign a few more things before getting the keys. This was our first time seeing the apartment and overall we were pleased. We requested top floor (3^rd floor) to take advantage of the vaulted ceilings and view of the pool (there are 5 total pools on the property). The only thing I was really hoping for was more updated/​modern kitchen appliances and bathroom, other than that I’m really pleased with the property.
Several experiences we’ve had so far:
–Found out the previous tenant had «slept walked» out the window, falling three flights.
–A portion of the units had caught on fire due to an A/​C unit failing. (These apartments are currently being renovated).
— Our A/​C didn’t work for the first 5 days — It took them 3 days before they could fix it (Sat, Sun, Mon). Not complaining about how long it took just a bummer that it wasn’t working when we moved in.
–This is apparently a common thing down south but we have found several very living Cockroaches skirring about the apartment — YUCK.
If you decide moving in before 6÷1÷2013 get a hold of me, put me down as a reference/​referral. I think we both get a discount on rent :)