Ata Taekwondo Center

So, I’m not normally one to complain or put anyone down, but I’m very disappointed and unsatisfied with the service from this location. I bought into a 12 month contract in February. I injured my back about 2 months later. I’ve been going through medical treatment since mid-​April and hoped to get back into my class. Come to find out my doctor has said high impact is not something they’d reccomend doing any time soon if ever. I’ve contacted ATA and asked if there is a possibility for a refund or partial refund, since I did pay for the full year. After being told I’d receive a call back 3 times! I had to call back to find out that they will not refund ANY money. I was told I can pass it off to another family member (they are not even 5 YOA) or I can put things on hold until I get better (doctor said it is unknown how long it’ll be). Now there is a way that you can cancel a contract and pay 20% of the remaining time you have left, but if you paid in full (which is usually the better way to go) you are just out of luck. I just called hoping to get an idea of why people that pay month to month can get out of things, but someone who out right pays their membership can get no relief when a life altering situation occurs. Guess what happens? They hang up on me! I was told someone had to move to China and they would refund him any money either. Sounds pretty selfish and unprofessional to me. If you do decide to sign up with this place do NOT pay in full and do NOT sign up for a contract, just pay month to month.