New York Nails

I was very disappointed. My gel set was very thick and lumpy. They tech did not paint the polish down to the cuticle. My husband got a basic manicure and was cut with cuticle stick and it bled! All of my nails begin to lift within a week! Time to find a new nail spa.

I had acrylics done a week ago and within a couple of days, my nails were breaking and chipping. One nail was almost broken off and three others had pieces broken out on the sides of the nails. I’ve had acrylics in the past from other salons (Town Center Nails) and I’ve never seem them break like that before. They also did a poor job of applying polish, it was clumpy and uneven. I went in this past Saturday to have them repaired, which they did for $ 10. Already I have one nail broken off entirely and another nail has a piece broken off. This will be my last visit to New York Nails, it’s not worth the money.

WORST NAIL SHOP IN KENNESAW!!! I went on Tuesday for a nail color change (gel polish) it started to chip the same night after I left. I went Thursday to get them fixed and I wanted to change the color but I was told o would have to pay full price although they were the reason I was back. I settled for her repainting then only to have the get polish peel off of my nail. I will be going first thing in the morning to raise hell.

I went to this place as a last minute kind of place 3 times. Why I ever went back the last two times idk! The last straw was when I went on Mother’s Day this year and I had my son with me who was just sitting playing a game. He is 8. We both watched the older man who works there wash his hands and face in the sink we use in the back. He continues to wash his face and then drinks water from the sink and spits it out a few times back in the sink. I didn’t realize my son was watching and he turns to me and says, «well that was disgusting!» And I agreed! I never walk out satisfied with the service and after that I was done. Oh and not to mention how 2 employees were getting pedis and eating a bowl of something at the same time. Let’s get a little more professional!

So this is my 2^nd time here. My first time was ok but better than this time. I came here last min bec it was already 7:30pm, I usually go to the nail salons in Marietta near delk rd bec I know I’ll like how my nails are done but they were all closing. So anyway. The girl that did my pedicure was extremely nice and very sweet! Ask if I was ok throughout the process. She did a good job she just needs to work on polishing the nails better but overall I liked her. The older women who did my full set started off doing really well. She shaped my «coffin style» nails how I liked it. Then after putting the acrylic, she starting using that hand tool to shape the nail which I started noticing that she was doing it poorly. The nail closes to the cuticles were not smoothed down well! Especially on my right hand thumb. She could tell bec she started using something to clip it off and ended up pulling a piece of my real nail!!! I was so pissed! She admitted to knowing she did it but never apologized! As sweet as the other girl was I will never come back. I pay too much money for an unsatisfactory job! No thanks!
****BEWARE! THEY DONT PROPERLY CLEAN THEY’RE TUBS. I WATCHED A WOMAN PUT HER FEET IN AN UNCLEAN TUB THAT I CAME OUT OF BECAUSE THEY MOVED ME!

After one week, my pink gel nails I paid for are now YELLOW! How does that happen?! All I’ve done is go about my regular activities: work, type on the computer, shower, apply makeup, etc. I’m really glad I didn’t plan a beach trip or something where this discoloration could have gotten worse! Maybe it’s from UV light exposure? I don’t know, all I know is that I’m really disappointed.
I’ve never had this happen anywhere else, and now I have to go back there to have them remove the polish so I don’t walk around with weird yellow nails; its a bit out of my way, so that’s a bummer. I’m so disappointed, and won’t be back after I get these removed. Beware– your polish will change after a week!

Hands down the work acrylic set I’ve ever had done. I am on day four after getting a new set put on by Henry and the acrylic is flaking off the sides. The paint job is horrendous. And the shape is uneven on the bed of the nail and the tips, too. I will never go back here.

I have never, ever, ever been so disgusted with a salon to the point of walking out… until today. When the technician called me back to the pedicure area, I was weirded out that they had a lady sitting in the middle of the salon getting her eyebrows waxed. huh? Whatever happened to the little room in the back? She stops working on the eyebrow lady and runs the water for my pedicure. This is where it got disgusting. As the water is flowing and the jets are going, a see stuff floating around that looks to be a dead ringer for shaved skin! I lean down and look closer and this guck is everywhere! It was stuck all over the drain, the jet covers and floating in the water. I told the tech that there was all kinds of stuff floating in the water, when she took off the drain cover all hell broke loose. After nearly throwing up, I immediately proceeded to the nearest exit. This place is absolutely disgusting! I will never, ever come back. Ever. Yuck.

Great job April! Thanks for getting me in and out so I could make my event tonight!!! Thanks for the great convo and keeping me entertained! See you next time :-).

This used to be my «go-​to» nail salon until I recently learned in the worse way that this salon caters mainly to and gives top priority to «booked» appointments. Was already being serviced as a paying customer (manicure), changed my mind and decided to get a pedicure, and was rudely rejected (for the pedicure) as I was told by two manicurists that they were «waiting on appointments.» And, sadly, I watched them do just that… wait on their booked appointments rather than provide a pedicure service even though I was already there.
The only good thing about this salon is a manicurist named April who gives the proper courtesy and respect to each customer. Everyone else should take customer service lessons from April.

This was the worst nail place I have ever been to. First the water is so hot that I couldn’t even put my feet in, then the «manager» who did my pedicure cut 2 of my toes and I was bleeding. After that she did a horrible job painting them missing spots on my nail. So I go back after inspecting them and want my money back and get a lecture about how it’s not right and how you wouldn’t eat half of your food then say it wasn’t good and send it back? Uhm what was I suppose to do, just know she was going to suck painting them? So after refusing to give me my money back she redoes them. Long story short they still loved terrible. I will never return here since this is the second time I have received bad service from them. Very rude and a waste of money.