R. L. Stonecipher Co.

I had their workroom do window treatments for my living room, and they turned out just beautiful. The workmanship was impeccable! I am having additional window treatments done for my house.

If I could give 0 stars I would. I had these people out to install custom draperies last week. The rods and hardware had already arrived, so I had already unpacked everything and neatly lined up the parts in rows in order to expedite the process. It was raining outside and the installer (Russ) wore his wet shoes throughout my house in and out, trip after trip, never removing them until my mother (who came to visit) requested that he remove them. All other service providers these days respect your home and remove shoes or wear shoe covers, Stonecipher not so much. He proceeded to dump the draperies on the floor. They were folded over in thirds. I didn’t think it would be a problem, assuming the panels would be steamed later. He cut a few inches off the rods, but the installation on the actual wall took forever. I think he was ready for lunch or vacation or something because without asking if any adjustments were required or if we were satisfied, etc, he just took off and left! My mother assumed he was going out to the truck for the steamer, but the guy just took off without any closure to the installation process. I have never had a service provider just up and leave unannounced like that. So unprofessional. Unfortunately, the unprofessionalism continues. I showed pictures of the wrinkled mess that was hung to my designer. When she forwarded them to the owner, the owner accused me of lying. Can you imagine the gall? Is that a way to appease unhappy customers with unfinished jobs? Call them liars? Well, pictures speak louder than words and I am posting them on every social media site I can find. Please save yourself the trouble and find another workroom. There are plenty in the Buckhead area. Stonecipher is definitely the one to avoid.