The 1800 at Barrett Lakes

HA! If I could give this crap-​hole a rating of –10 I would. When I moved here, this place was called «Century Crest Apartments», and I was quite happy. But now that they’re under new management, I am the farthest thing from happy. I am so BEYOND PISSED right now.
The office staff is slow and the maintenance crew is lazy. For example, I tell them that my mailbox door is busted; thing won’t close and lock. I had two packages «go missing”/STOLEN from my mail, and that wasn’t enough for them to make sure that someone addressed the issue. It took five weeks of me calling and complaining and bitching EVERY TWO DAYS to get a new lock put on it. And then, the key broke right off into the new lock that they installed on my mailbox. From that point, it took another two and a half weeks of me walking up and down people’s desks to get the issue resolved. I was having to hope that I could personally run into the mail carrier so that I could flash my ID and get my bills.
But this most recent issue really takes it all. I went out of town this past week 8÷3−8÷7. On Monday 8/​3, I personally walked into the front office and issued a maintenance request. I stood directly in front of the girl at the computer and told her that my garbage disposal was broken, leaking, and creating a puddle of stinky standing water. She put all of this info directly into the computer as I spoke. Fast forward to Friday ⁸⁄₇ (yesterday), I get home and my apartment reeks. So naturally, because of my past experience with the staff, I assume that it has not been fixed; upon little investigation, I’m proven correct. I immediately call the office (10 mins to closing time), and they send an on-​call maintenance guy who got here surprisingly quickly. He looks at my sink and says that it would have to wait til Monday because he needed to order a part. So now, I’m put out with a broken sink that could have been fixed last week while I was gone. AND THEN, having only been home for about 45 mins, I go to use the bathroom and there is a HUGE, BLACK, MOLDING SHIT in my toilet. The toilet that my boyfriend scrubbed with bleach minutes before we left the house for 4 days. So, someone came to my apt to look at the sink, decided NOT to do anything about it, but used my bathroom and didn’t even flush the damn toilet. There were bugs laying eggs on the mound of decaying feces in my toilet. I AM SO DONE. I will be jumping on the desks of the corporate offices. And I will be sharing this with anyone I meet who is looking for housing in the area.

My daughter rents a 2 br unit here.
Her water heater broke and flooded her apartment.
It took over a week with multiple calls from us to get any service.
They cut the carpet to remove the pad and ran some fans for a few days.
Now they say it’s ready to move back in.
It smells terrible. They don’t care.
Beware of management company that could care less about it’s tenants.

Sad that I can’t give this place zero stars. Living here has been an absolute nightmare. Maintenance is terrible. They have two guys for a place that was built in the 80s. Come on now. The women in the office, nice but… idk they seem like they just can’t handle everything that goes on in that place. I have mold. I have a hole in my ceiling (from a leak) that’s been there for two months because after asking them to fix it for two weeks, I gave up. I don’t want them traipsing through my apartment and upsetting my cat with everything that they’d have to do. I’m just ready to move out. The price and location are not worth the hassle of this place.

I moved in here on April 3^rd and there are still multiple issues from day one that still have yet to be resolved. Will update once problems get resolved.

Crystal gave me a tour of a couple different apartments to give me options. She was very friendly and informative! Their prices are competitive and upgraded. They were beautiful! I would recommend her and these apartments to anyone!