Before moving to the area, I did a lot of research online and phone calls to find the best storage unit for my needs. From the start, I was beyond impressed with the management and owners at the 27thAVE Self Storage. They got me set up over the phone and through e-mail and when I arrived to the area, my unit was ready. Every interaction I had with the management over the past few months was fantastic. I feel that they went above and beyond to serve my needs. Beyond that, the facility was very clean and secure. I highly recommend them!
Steven T.
Évaluation du lieu : 1 Kennewick, WA
The attendant appears to prefer not to be bothered to help her customers. the price per unit is higher than most storage facilities in the area. I chose to use this facility because of convenience of location. After a year of using this facility while on vacation I realized that I had failed to make a payment. I called my daughter while I was still on vacation to make the payment. The attendant told my daughter that they were in the process of putting my stuff up for auction. I had received no notification of this. When I got home about 10 days later I had a registered letter from the storage facility that said that they tried to contact me by phone and mail. THEREWERENOMESSAGESLEFTONMYANSWERINGMACHINENORANYINDICATIONSOF A CALLONMYCALLERID. The earliest letter I received was about two weeks prior to the registered letter. The treatment I received was too harsh.