This review is based on 2 trips only. I found an excellent selection of shoes for my needs. Sorry, they can’t hold a pair over a weekend — then that pair was gone! DANG. Service was excellent. I will say that another time I got a mall bored staff person but I didn’t let a young unaware clerk ruin my day nor my perusal of shoes. It’s your choice — it can almost be self-serve if you like.