Dale Willoughby, DDS

The WORST!!!
I was referred to Dr. Dale Willoughby by my regular dentist. I had a tooth pulled by Dr. Willoughby. I suffered terrible complications. The pain medication Dr. Willoughby prescribed got me very sick. I suffered extreme vertigo and nausea that lasted hours, and the pain never left. It was impossible to speak with Dr. Willoughby. I told him I couldn’t take the pain medication and he immediately became defensive and just kept repeating «This isn’t my fault. This isn’t my fault. There is no way to know how a patient will handle the medication». I wasn’t blaming him, I just wanted a solution. What struck me as a terrible lack of professionalism was his defensiveness.
He told me I would need to come in to his office each day, to have my gum treated topically. I told him I worked out of town and could not do this. I asked him how long this condition would last. He said «I can’t tell you». The pain was terrible and very disruptive. I knew nothing about this condition, and when I asked questions, he never gave me any answers. I had no way of visiting Dr. Willoughby on a daily basis. I couldn’t take off of work that much. His response to me was «Then there’s nothing I can do for you. I can’t help you». I found this to be incredibly irresponsible, callous, dismissive, and unprofessional.
I needed follow up care, and found a new dentist close to where I work. He was wonderful, caring, compassionate and committed to taking care of my terrible situation. The new dentist was appalled at how I was treated by Dr. Willoughby, and assured me that I was now in good hands, and that he would never, ever tell a patient «I can’t help you». His entire office staff was shocked at the way I had been treated by this creep. I am very grateful for having found this new dentist, and will tell everyone I know to never, ever go to Dr. Dale Willoughby at Washington Dental in Kenosha, WI for anything. EVER.