Alight Spa

The few times I have gone into the spa I’ve always felt welcomed and relaxed. I love how clean the spa is and the overall experience has always been professional. I will be back.

I brought a Groupon for this spa before reading reviews about this place. I showed up to my appointment about 15 minutes early with only one person ahead of me. All of the employees seemed to be busy. No big deal, traffic was awful getting there so I could use the few extra minutes to destress and mentally prepare myself for the pain. After waiting for a total of 45 mins, I was becoming agitated and if it wasn’t for me needing to be waxed badly, I probably would’ve left. The lady at the front desk must’ve sensed my agitation and let me know that the technician wouldn’t be much longer. Hmmm, interesting. There were about 4 women in uniforms but somehow only one of them waxed *side eye*…about 5 minutes later, and young Black woman walks in introduces herself and shows me the back.
After some small talk and me undressing it was time to get to waxing. IT. HURT. LIKE. HELL! OMG! Now this was only my second wax but the young lady (whose name I can’t remember right now) was NOT gentle at all. I literally wanted to leave with the wax still on and try to get it off myself at home. To add insult to literal injury, the lady acted as if her damn near killing me was a bother to her. Ummm ma’am I’m sorry that I’m about to die. To make thing worse, after not trimming me down first, then forcibly ripping my hair from its follicles and catching an attitude with me for no reason, she decides to use a strip to get whatever hair she THOUGHT she saw. OMGGGG, soon unneccessary! I couldn’t wait to get out of there. The walk back to my care was beyond painful. Sadly, Ms. Kitty wasn’t pleased and we will NOT be returning to this place ever again.
*Two stars because the lady who works the front was super nice and helpful. She’s the one who actually recommended products for me to use for maintenance/​after-​care*

Not so great. I had a reflexology appointment (thanks to Living Social) and combined it with a manicure and pedicure. Reflexology appointment was at 5pm for 30 minutes. I walked out close to 8pm. Couldn’t figure out where the time went.
The nail technician was sweet enough and gave me a better massage than the reflexology person. However they lack the tools and the ability to sanitize when they book appointments back to back. So while the tools are cleaned, they aren’t sanitized from the last person. Um, yuck. My cuticles are exceedingly dry and I need to soak pretty long before they can be cut away safely. The bowl wasn’t available because it was being disinfected from the last person. The cuticle cutter and emery boards seemed dull as well and she kept cutting me.
I won’t be going back.

I showed up to my Brazilian waxing appointment so sweaty from jogging, so I felt bad for my technician. I forgot her name, sorry Unilocalers. I had a groupon and no hassle using it. The salon seemed clean and it was a decent space with private rooms. The restroom is outside the salon, in the office building. The bed was comfy and the room was well lit. The waxing took about 15 minutes and didn’t hurt too badly. There were a few hairs left over though. I liked the pricing with the groupon, and I think the full price isn’t too expensive either, so I would return.