good company with great customer service. Above and beyond to help out. They were available when I had questions and went out of their way to provide excellent customer service. Would highly recommend
Kim T.
Évaluation du lieu : 5 Renton, WA
We wanted to get central air in our home and after doing extensive research and asking our family and friends for Heating/AC company referrals, they HIGHLY recommended Hayes Heating. After meeting with Kirton Hayes, we decided to go with them for our central air. Their pricing was VERY competitive and I was able to make an installation appointment in a reasonable amount of time. They did an excellent job with the installation and answered all of the questions we had! Thank you, Kirton and your team, for your excellent customer service/workmanship! We definitely and HIGHLY recommend Kirton at Hayes Heating!!! :)
Ben B.
Évaluation du lieu : 2 Renton, WA
Are you cold? Is your furnace broken? Well don’t call these clowns because they will come out take hundreds of dollars and then you will still be cold with a broken furnace. I called these folks because my realtor referred me to them as our furnace was having issues. Tim Hayes came out blew some air into the furnace«cleaned and serviced» the furnace claimed it was in good working order, then two days later the furnace stopped working again silly me I called these incompetent people again. They claimed the condensation pump was bad and needed to be replaced he wanted to charge me for the pump which was I was okay with if it fixed the problem. I was not okay when he tried to tack on a service charge of over a hundred dollars to come back out when he «fixed» the problem days prior and I paid the service charge then. Sure enough a week later the furnace was not working again, at this point I was about five hundred dollars into these idiots and I feel like they stole my money and did nothing for me. I called my realtor and she took the problem over from there as the homes sale was pending. I can hardly put into words how frustrated felt. I have an update after reading my review on Unilocal over a year later Hayes heating reached out to me and provided me with a full refund. This was very nice and I appreciate this gesture. I will not be calling Hayes heating for my heating and cooling needs moving forward. I will give them an additional star for them making things right from a customer service standpoint.
Ellen P.
Évaluation du lieu : 1 Seattle, WA
This company is by far the most rude and inappropriate business. I called them because my furnace was not turning on due to a black out. Linda Hayes answered the phone. I gave her my address and contact number. She said she will have Tim call me. I asked: «When will they be able to come out?» It was winter time and we were sitting in a home without heat for three days. She answered(quote): «Are you stupid?! They will come out when they are able to» Then she hang up on me. I was in a state of shock for several minutes. During that time my husband called her back for explanations. She then said: «Why is your wife so stupid?» Clearly such company should not exist. Not only they are rude but also they don’t even have parts for their own furnaces. Lousy work, rude and inappropriate behavior.
Boyd D.
Évaluation du lieu : 2 Seattle, WA
We purchased a Coleman heat pump and furnace just over 5 years ago and had some duct work installed to run to our 2nd floor. The Coleman furnace would not kick on after 4 years. They came out on 3 different occassions with 3 different service people and never could get it fixed, then informed after the last time the warranty had run out and future visists would be charged. Pulled the furnance out and had a Train installed by another firm. Buying a Coleman was a mistake as well as a firm that can not fix what they sale.
Amanda B.
Évaluation du lieu : 5 Renton, WA
I absolutely LOVE Hayes Heating! we recently had out furnace replaced with a heat pump system and out heat ducts re-insulated and sealed, they did such an amazing job. it was a BIG job and they did it so quickly. not only that but Lynda and Tim Hayes are wonderful people, and it was a JOY to do business with them. were going to do a few more projects to the house and I will DEFINITELY be calling them again! –Tot
Barb H.
Évaluation du lieu : 5 Maple Valley, WA
Came early on a sunday morning after I woke up to a freezing cold house. He arrived within an hour of when I called, discovered it was just a loose connection. Fixed it at no charge and was on his way! Honest and professional, i highly recommend! They will always be my choice.
Tiffany P.
Évaluation du lieu : 5 Renton, WA
We are so very happy with Hayes Heating! Our heater stopped working right when the weather changed to very cold this year and I called to see if anyone could come out to help. 30 minutes later, Tim came and saved the day! We were almost going to get a hotel for the night so our 11 month old son didn’t sleep in a cold room. Prices are fare and customer service is amazing. I HIGHLY recommend Hayes heating to anyone.