The UPS Store

Went in to this store to mail 1 envelope. The employees were arguing with the boss and barely even helped me. They didn’t even stop arguing while I was trying to buy 1 stamp. Wow. Put your differences aside when a customer is in your presence.

The woman is really nice and helpful. But new man is terrible. He is so impolite with customer.

Really impressed with the quick move and all the hard work involved to make that happen! The new location is completely lovely!

This location is now right across the parking lot from trader joes — between JP’S taproom and dentistry for kids.
I have been going here (have a mailbox here) for about 4 years now, and have had such a great experience at this location! The staff is very friendly, and are always a pleasure to do business with.
They will even call you if you are expecting an important letter or a package to let you know it has arrived! Love it!
They have more convenient hours and rates to send packages than the post office (and more friendly too). You can have all of your Amazon packages/​internet orders sent here and don’t have to worry about them being taken from your doorstep.
Great service, great convenient location, and great staff!

Utilized this UPS store for going on 5 years now. (perhaps longer.)
Great convenient location in the Meridian Lake Shopping Center.
Shipping services, notary, printer and copier and my post office box!
They also carry shipping supplies that you may need and will package whatever it is you are shipping out.
I have had some wonderful personalized service from this location, including contacting me at home when important packages I have been waiting for arrive and help tracking packages that I shipped and were lost.
They are moving right next to JP’s Taproom and Mod Pizza across the parking lot from where they were.

I had a wonderful experience at this branch. Sheri helped me with notarizing and was an absolute pleasure. I had my purse stolen and she was so understanding and sympathetic. The last few weeks have been a nightmare replacing everything and she really made my holidays less stressful. Thank you again.

Normally don’t write reviews, but after reading the last review, I felt the Kent-​Kangley store needed some defense. I am a Business owner that has been using this store for years. My business involves a great deal of shipping, and I am proud to say my Ebay rating is flawless, Thanks greatly to the professional people at this store. I’m not quite sure what the beef was with this person. Between the rambling and bad grammer, I think they were speaking of themselves. Anyhow hats off to you guys.

The single most ghetto UPS store. Ever.
The first time I went in to make prints, I carried them on a USB drive and I was instructed to use «the store computer». THE store computer? Yes, there’s just one, and it had several Outlook Express windows open, the employees’ private emails. So I close them without trying to look at them and an alert pops up saying that the virus protection software’s license had expired MONTHS ago.
«Oh, that always comes up, just minimize it and ignore it.»
Oh HELL no.
I walked away without making the prints and the meth-​y employee (you’ll know her when you see her– the one that slurs everything at a mile a minute) assured me that if it was a mac, it’d never have problems because «macs don’t have viruses».
Sure, lady. Whatever.
Fast forward to today when I just need some goddamn prints and I burn a CD of the files so the UPS Ghetto XP machine doesn’t give me viruses. I’m told to go do it myself, because «the store computers dunt working good today». Okay, then. I pop my disk in the slow-​as-​molasses machine (running TWO concurrent antivirus software suites, which I guess is better than none?) and slowly but surely I get my prints even if it looks like the toner in the machine might be a little low. Fine. Whatever. I was busy.
I go to pay and the non-​meth employee tells me that she needs to charge me for using the internet. «Excuse me? Your other employee over there told me to use that machine, to make these copies myself, because „the computers aren’t working“.» Non-​meth-​employee glares at meth employee and says «No exceptions. You used the store computer so it costs extra.»
I got my exception, but only after getting seriously pissy about it.
«This week we’re supposed’ta be gettin’ a new computer– it was supposed’ta come last week– and it won’t have any viruses or nuthin’!» meth employee promised me as I walked out.
Yeah, I’m sure that having a different, virus-​riddled, only-​computer-​in-​the-​store machine will suddenly make this place a paragon of professionalism and superb customer service… IF meth-​employee hasn’t already intercepted the package and sold it for meth.