We have Progressive insurance so when our vehicle was hit in a parking lot, we were directed to get our quote with the onsite Progressive agent at Gerber. Being new to the area, we didn’t have a preferred auto body shop so we elected to do the work at Gerber. They ordered the part and I scheduled a time to stop by. They said it would take an hour and they were done in less than 30 min and had washed the car. Before turning over the keys, they explained the repair, demonstrated the functionality, and asked if I had questions. I felt that as a woman, I was treated much more respectfully than usual when it comes to car repair and maintenance where I’m typically being told I need a new flux capacitor or am told that they’ll just call my husband to discuss. I am pleased with the quality of the work and the overall process.
Edo Z.
Évaluation du lieu : 1 Wyoming, MI
no stars for this one. We were in a rear impact accident and this was one of two of our insurance company’s choices to get an estimate to fix our vehicle. The GM of the location told me, after finding out we wanted to bring our car to another shop for repair, that he didn’t want to «waste his time» doing the estimate if they weren’t going to get the repair work. You can be the judge of whether this is legit work or not. Won’t ever consider them to work on any of our vehicles.