My husband and I called to order a pizza on our way home from work, we were told 45 minutes. I arrived home 27 minutes later, they had already been there and left. We called and told our order was cancelled, they were closed, so we were out of luck. We were given the voicemail of the district manager, it has been 10 days and we have yet to recieve a response. While I know it was late, and they were efficient, they should give a window and not a set time unless they are willing to honor it. We will not be returning.
Jenny D.
Évaluation du lieu : 4 Dayton, OH
The beef pizza is fantastic and perfectly thin. It’s a good size pizza for the price. I want here with my 4th grade class for a tour here. I’ve never been here except that time.
Ken C.
Évaluation du lieu : 1 Mesa, AZ
I have been a customer of Cassanos since the early 50’s. I had a horrible experience with the call center and the Xenia location on Sunday July 14th. The pizza was inedible due to extreme grease. When I say extreme, the cardboard was satuated. I phoned to complain and was told just to bring it back and they would make us a new pie… No thanks!!! I wrote to the contact us site on the website TWICE and have yet to receive a call back. The attempt at online ordering is not doable. Cassanos was a wonderful success story… what a shame to observe its demise. I will never go back. Ken Cline