Lowe’s

I love this Lowe’s. So convenient located. Its close to my job and where I live. I can actually walk to this Lowe’s if I really wanted to.
The people are nice and the store is always clean. The parking lot has ample spaces. What more can a person really ask for out of a hardware store?
Not really sure!

This is by far the worst LOWES location EVER! Starting with the management team. Zero customer service. Very Disappointed I have to go out of my neighborhood to receive the service I deserve. Never can find a manager in store or out. Call on the phone forget about it.

No STARS FROM ME AT ALL, think I’m going to call the corporate office. This particular LOWES has the WORST customer service. I had my door measured no one has called to schedule a appointment to pick out a door. It’s been 4 days now no one has called. I called the store they transferred me three times, & still I spoke to no one. I would ABSOLUTELY tell no one to shop or purchase anything or measure, schedule an appt from this store. Very disappointed customer cancelling my card with them!!! Don’t count the star u have to select one

Terrible service. I came here to purchase blinds that need to be cut. After waiting for 15 minutes for someone to assist me, I was told no one was working that could cut the blinds. Waste of time and awful customer service.

I feel compelled to write this review in hopes that something changes and Lowes offer customers another option to purchase a new garage door. I was told AFTER I supplied Lowes with the measurements for my standard garage door that I had to pay for SUPERIOR FIREPLACE & GARAGE DOOR INC. to come out and give me a survey.
Here is where my problems begin, not only did they take 6 – 7 days to schedule a simple site survey for measurements, they NEVER seem to have hours during any day (s) other than Friday! And the time is always between 10am-​2pm essentially a morning shot waiting on a company that really doesn’t care about their customers. I honestly think this really looks bad on Lowes more than Superior, because I wouldn’t have called them if I didn’t have an account with Lowes. I am sure to do ALL my shopping at Home Depot from this point on because Lowes doesn’t seem to have any power over anything this company does or says, and I am LOWES customer not this crap of a company.

I experienced the most unprofessional staff. They gave conflicting to me «customer». Received the delivery of product at 10:00 p.m. I further experienced staff assuring me that they would send and background information about my order that never took place

Great location, well maintained. However, I rarely find someone who knows what’s going on in the area I need help. Not helpful but very friendly.

I’m a big fan of the local hardware store, specifically for cleanliness and coy stoner service that most big box stores omit. I was pleasantly surprised to find this Lowe’s to be well stocked, impeccably clean, and full of friendly staff. For times when I need bulk materials, or more broad finishes, I’ll be back. Until then it’s closer to home, hitting the local shop for one off needs and homespun help.

Came here the night before it was ok … Next day Took forever to get my paint made … Then once a rep came they didn’t apologize for the wait just asked what I needed … Umm get paint made :/​… Poor service

My favorite of the area Lowe’s stores. The store is clean and neat, well laid out, and well lit. All of the employees are friendly and helpful, and if you are regular, the employees will quickly begin to recognize that you are a familiar.
Over time I think I’ve shopped every area of this store and in some departments I could practically work there thanks to being the owner of a fixer-​upper-​house that just needs a lot of TLC. My favorites are the paint department and the garden stuff. To be fair, I hate the plumbing department in all of the home improvement stores; but this Lowe’s location has one of the better kept plumbing sections and I appreciate that.
Kudos to the Kettering store team… they are awesome.

I really don’t find the need to add reviews on COMMON stores unless there’s a story to tell.
Okay, it’s the basic friendly hardware store (yeah, I know it’s not Ace, but whatever). The issue is this — if you are going to have a greeter at the front, give the dude a darn map OR ensure he knows where things are. I went on a darn goose chase, thanks to my man, looking for something because MY man (greeter) pointed me in the wrong direction.
Other than that, it’s a GRAND store!

I am use to a big Lowes, this is a smaller one. I could not find the item I was looking for but a staff member helped me find it when I came to the store.
Now let me tell you about the 3 stars, I went on line and found the item I wanted and they did not have it at my local Lowes. This store was kind of on the way to our beach house and I thought I would pick it up there. I called the store to insure that they had it in stock and verify the measurements (It was not very detailed on line). When I called the store they tried to put me through to the building supplies department but someone in that department was yakking on the phone for 15 minutes. The operator put me through to windows and doors. The person in windows and doors stated that «it was not my department» and I explained the situation about being on hold and I wanted to insure that the item matched my needs. Finlay the staff member took the time to help me even though it was not his job. Lazy jerk, your lucky you have a job.

It’s great to have a huge store like this close by to where I work just like the Home Depot that is near my office. I can float in here during the week day during my time at my office and avoid the maddening weekend crowds. I like this Lowe’s sort of back in the cut of a shopping center that needs more visitors here in Largo MD. I can always find kewl things that I need and don’t need for home and garden, just a great selection overall. So this time I came in here for just one little thing and I didn’t grab a shopping cart, mistake on my part. I got these big bags of all natural Cowboy lump charco several bags and stumble my way to check out hey building muscles is a good thing. Nice thing about this charcoal is it’s real wood not those awful oil soaked bricketts that make your food taste all oily. They also carry hickory, mesquite and even apple wood smoking chips great burning wood to bring out the best flavors in your grilling/​bbq. Sometimes they carry this at Home Depot but it’s hit or miss on the apple wood. Because of my bumbling self with the big bags one of the workers there immediately grab me a shopping cart just in time hands were starting to «feel the burn». The store is organized laid out very similar to Home Depot and they have a super helpful staff who know how to not only get you what you need when you need it but they also know how to converse with people. It’s that human touch that makes things nice and keeps me away from the self check out lines many times.