We used this service while in Key West for a wedding(which I was in) Suzzy M. was VERY accommodating even with our crazy schedule. She was AMAZING with our little girl and just all in all a great babysitter! I am very picky with babysitters so I was a little hesitant to leave her with someone whom I never met. Suzzy M. went out of her way to make me feel comfortable, she called me almost immediately after booking her through sunshine to formally introduce herself and leave me with her phone number. She did everything right to make me confident in my decision!!! We will definitely use this service(and Suzzy M.) next time we go back to the Keys!