Mac Haik Killeen Preowned

This place is ridiculous. They did work with me on my payment I needed per month. But once we signed the papers, that was it for our service from them. My car had a leak when they told me it didn’t. It’s been 3 months since I bought my car, and a variety of things have happened involving this place.
First, they haven’t even sent me my license plates yet. They waited till 2 days before my temporary tags expired to finally return my phone calls, and when they did the woman was rude. She spelt all of my name wrong on the papers she had sent me to sign because I was out of the state so she had to REDO them all.
Then, after the paperwork was finally done correctly and I was able to sign it and send it back, I got another set of temporary tags.
It’s been 3 weeks now since I’ve sent that paperwork back so I emailed the woman who is responsible for license plates to get the response that she sent out my registration to my current state of residence and should hear from them soon.
2 days later, my husband gets a call to come in and sign the papers I ALREADY SIGNED so that the paperwork can be sent off to my state of residence. so the woman LIED to me about sending it off just to get me to stop asking questions.
Long story short, these people are incompetent when it comes to anything customer service wise. They’ll be nice, sell you a car and then not have a care in the world about any of the necessary steps needed to be taken afterwards because they already got their money and that’s all they care about!

This is one of the smallest Mac Haik dealership. Lets see, there are Altimas, Mustangs, Avenger, Elantra, etc… Not much variety. If you can’t find what you want, they could help you look thru their inventory for other Mac Haik locations. Mr. Young was very upbeat & helpful. I was there for 2 & a half hours. I was able to find a few cars in my budget but nothing that really caught my attention. A bit pushy. I’m picky with my cars because I want to get the value that I pay for. & normally when I say I don’t like a certain car, it means I don’t like it no matter how much you try to convince me. I mean it’s a small lot but they’re nice here. They could also pick up your car if it’s from another location for a fee. Open your options. There are a lot of dealerships on that street.